Summary: <p>This course is available on-demand here: <a href="https://www.allceus.com/member/cart/index/search?q=Risk+and+Disaster+Management">https://www.allceus.com/member/cart/index/search?q=Risk+and+Disaster+Management</a> or as part of our Recovery Residence Administrator Training Program <a href="https://www.allceus.com/member/cart/index/product/id/619/c/">https://www.allceus.com/member/cart/index/product/id/619/c/</a></p> <p>Objectives<br> What is Risk<br> ~ The combination of the probability of an event and it’s consequences<br> Benefits of Risk Management<br> ~ Provides a framework for consistent, quality services<br> ~ Improves decision making, planning and prioritization<br> ~ Contributes to efficient use/allocation of resources<br> ~ Protects and enhances assets including reputation<br> Types of Financial Repercussions<br> ~ Suits against the agency for:<br> ~ Medical bills<br> ~ Lost wages / earning capacity<br> ~ Pain and suffering<br> ~ Emotional distress and loss of ability to enjoy life<br> ~ Property damage<br> ~ Wrongful death<br> ~ Punitive damages if there was negligence<br> ~ Loss of funding<br> ~ Loss of license<br> ~ Loss of reputation (client base)<br> Classifying Risk<br> ~ Consequences<br> ~ High: Financial impact is likely to exceed Z; Significant impact on the organizations ability to operate.<br> ~ Medium: Financial impact is between Y and Z and will have a moderate impact on operational abilities (layoffs?)<br> ~ Low: Financial impact is less than Y and will have a low impact on ability to operate.<br> Probability<br> ~ High: 25% chance it will happen in a 12-month period<br> ~ Medium: 25% change it will happen in a 10 year period<br> ~ Low: Less than 2% chance of occurrence or Not likely to occur in a 10 year period<br> Multiple Types of Risk<br> ~ Strategic and Financial (Keep $$ coming in)<br> ~ Organizational Objectives<br> ~ Cash Flow<br> ~ Service Market<br> ~ Legal and Regulatory Issues<br> ~ Employee Risk (Maintain Efficient Workforce/Reduce Turnover)<br> ~ Workers Compensation<br> ~ Termination<br> ~ Burnout<br> ~ Injury or Victimization</p> <p>Types of Risk cont…<br> ~ Technology Risk (Regulatory and Legal Compliance)<br> ~ HIPAA/HITECH compliance<br> ~ Meaningful use<br> ~ Data Breach<br> ~ Disaster (Data failure)<br> ~ Patient Safety Risk Management (Regulatory and Safety Compliance)<br> ~ Physical Environment<br> ~ Interpersonal<br> ~ Client/Client<br> ~ Client/Staff<br> ~ Destabilization</p> <p>Common Suits Against Therapists for Patient Safety Issues<br> ~ Boundary violations<br> ~ Inappropriate or excessive self-disclosure<br> ~ Dual Relationships<br> ~ Using techniques without proper training (or licensure)<br> ~ Deliberately using incorrect diagnosis to get insurance coverage or other funding<br> ~ Inadequate documentation (paybacks)<br> ~ Wrongful death<br> ~ Breach of confidentiality</p> <p>Common Suits Against Agencies<br> ~ Sexual Harassment<br> ~ Environment of Care (Safety)<br> ~ Improper billing practices<br> ~ Billing for services not provided<br> ~ Unbundling<br> ~ Waiving copays and deductibles<br> ~ https://www.hollandhart.com/waiving-copays-and-deductibles<br> ~ http://cbsbilling.net/ioi-copay.html<br> ~ http://www.hcpro.com/REV-46459-2477/Beware-of-waiving-copays-and-deductibles.html<br> ~ https://www.webpt.com/blog/post/legal-compliance-one-more-reason-to-collect-patient-deductibles-and-copays<br> ~ Therapist malpractice<br> ~ Wrongful termination / Civil rights<br> General Questions<br> ~ Based on information provided from other resources, managers should conduct analyses to determine potential risks. The analysis should identify:<br> </p>