Summary: Richard Derr has spent 22 years on the front lines of the toy industry. As the owner of the Learning Express in Lake Zurich, Illinois he is interacting with and learning from our customers everyday. Today he unpacks his philosophy for running a successful toys store - TPW: "Team, Product, Wow”. Richard’s explanation of this between time codes 9:55 and 14:16 is tremendously valuable to anyone in the toy industry.
