Summary: 006 - Say Less, More Often. The keys to patient communication. 1:00: 45s:15s Exercise. 2:30: The Silent Patient . 4:15: 2 Questions Andrew Asks his Patients. 5:45: Type A Personalities. 7:00: Small Messages Often. 8:30: JOSPT Paper on Nocebic Language. 9:30: Never Say, "Don't Worry." 12:00: Pearls to avoid the word 'Degeneration' 13:35: Fear around 'normal' imaging. 17:00: Disc Buldge Analogies. 18:00: Andrews Top Two Takeaway.
