Redesigning The Healthcare Service Experience




PSFK's PurpleList show

Summary: <p class="p1"><span class="s1"><span class="s2"> </span>At PSFK, our researchers have found that in order to streamline services and eliminate much of the friction that users face in the health wellness ecosystem, companies like <a href="https://www.mynutrigene.com/">Nutrigene</a> are employing conversational chatbots, data-driven recommendation platforms, and other digital services to provide relevant recommendations and personalized 1:1 insights. <span class="s2">In this show, PSFK founder Piers Fawkes talks to Min Fitzgerald of Nutrigene, a company that brings the personal touch to both its products and communications.</span></span></p> <p>For more information on this topic, check out the Research Paper, <a href="https://www.psfk.com/report/redesigning-the-healthcare-service-experience">Redesigning The Healthcare Service Experience</a>.</p>