Summary: Joey Coleman is an entrepreneur, author, and keynote speaker who has helped startups and small businesses, non-profits, government entities, and even fortune 500 companies build loyal, lifelong customers. In this episode, Joey shares his insights into how customer turnover impacts a company. Plus, he gives us tips from his new book that you can begin implementing right now to improve the experience of your own customers. Show notes: FrontRowFactor.com/joey-coleman
