#8 Why Add Friction To Sales, Special Guest - Airline Boss, Driverless Cars - UK World Leaders

Summary: Why Do Companies Make Customer's Life Difficult?      Is there a right time to make a customer's life a little more difficult? Alan Coote and Josh Alex reveal sometimes it's justified.   Special Guest - Airline Boss & Entrepreneur Jack Romero    Jack Romero came to the UK with just £90 in his pocket and not speaking hardly any English. Yet ended up creating an airline which he eventually sold for several £million. Alan Coote talks to Jack to find out what he did next and the lessons for budding entrepreneurs. Can The UK Become World Leaders in Driverless Cars?  In last week’s Queen's Speech the government set out plans to make the UK world leaders in driverless cars. But Alan Coote and Josh Alex discover there could be a flaw in the plan.