Summary: Dr. Humberto Reinoso, DNP, member of the Clinician1 editorial board, discusses his recent research into Hepatitis C and something called Mishel's Uncertainty in Illness Theory. Bottom line? Patients don't like surprises, and the more you set expectations up front, the better patients feel. This is true for patients with Hepatitis C as well as pretty much any other medical condition with which people walk into your office.
