EPISODE 007: Keith Scott, President and CEO of the BCCC shares how important the human connection is in sales

Summary: <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Keith (@KeithBScott) is the president and CEO of the Baltimore County Chamber of Commerce (@baltcochamber) and the Small Business Resource Center. He's an action oriented person and believes in persistence, continuing to figure out who you are and refining oneself.</span></p><br> <p> </p><br> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><img src="http://www.baltcountychamber.com/uploads/6/4/6/9/64690789/keith-scott-2_orig.jpg" alt="" width="228" height="182"></span></p><br> <p> </p><br> <p><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Highlights from the Podcast:</span></strong></p><br> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">1. The more you observe people, the better you understand their behaviors and habits.</span></p><br> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">2. The motivation of a salesperson should be solving problems for their clients not selling stuff.</span></p><br> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">3. The human connection is the most important part of the transaction.</span></p><br> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">4. Always be authentic. Be yourself and have real conversations with people.</span></p><br> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">5. Re-assess. Always listen to your inner voice.</span></p><br> <p class="m_6938094944128074514gmail-MsoListParagraphCxSpLast"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> </span></p><br> <p class="m_6938094944128074514gmail-MsoListParagraphCxSpLast"><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Connect with Keith</span></strong></p><br> <p class="m_6938094944128074514gmail-MsoListParagraphCxSpLast"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><a href="https://www.linkedin.com/in/keith-scott-%D1%80%D0%B5%D0%B2%D0%BE%D0%BB%D1%8E%D1%86%D0%B8%D1%8F-4b946412/">LinkedIn</a></span></p><br> <p class="m_6938094944128074514gmail-MsoListParagraphCxSpLast"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <a href="/nolimitsselling/episode/update/id/tallsmallproductions.org">TALLsmall Productions, LLC.</a></span></p><br> <p class="m_6938094944128074514gmail-MsoListParagraphCxSpLast"> </p><br> <p class="m_6938094944128074514gmail-MsoListParagraphCxSpLast"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><strong>Here's a transcription of this podcast:</strong></span></p><br> <p class="m_6938094944128074514gmail-MsoListParagraphCxSpLast"> </p><br> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><strong>Umar Hameed: </strong>Are you ready to become awesomer? Hi everyone this is your host Umar Hameed<strong>, </strong>welcome to the NO LIMITS SELLING podcast where leaders share their tips, techniques, and strategies to improve sales performance, and today I’m privileged to have Keith Scott, president of the Baltimore County Chamber of Commerce. Keith, welcome to the program.</span></p><br> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"> </span></p><br> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><strong>Keith Scott: </strong>Thank you, it is an honor to be here today.</span></p><br> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"> </span></p><br> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><strong>Umar Hameed:</strong> So Keith in 90 seconds tell us what you do and who you are.</span></p><br> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"> </span></p><br> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><strong>Keith </strong></span></p>