Summary: <p>Crisis Intervention<br> Promoting Resilience & Resolution<br> Presented by: Dr. Dawn-Elise Snipes<br> Executive Director, AllCEUs</p> <p>CE credits can be earned for this presentation at <a href="https://www.allceus.com/member/cart/index/product/id/36/c/">https://www.allceus.com/member/cart/index/product/id/36/c/</a></p> <p>Objectives<br> ~ Resilience and Transcendence<br> ~ Crisis Resolution: The Change Process<br> ~ Making Contact: The Power of Connecting<br> ~ Making Meaning: Transforming a Crisis Narrative<br> ~ Managing Emotional Arousal<br> ~ Envisioning Possibilities: Creative Coping<br> ~ Crisis Intervention with families<br> Resilience and Transcendence<br> ~ Crisis is a point of threat and opportunity (-/+)<br> ~ Six facets of crisis experience (BASICS)<br> ~ Behavioral<br> ~ Affective (Emotional)<br> ~ Somatic<br> ~ Interpersonal<br> ~ Cognitive<br> ~ Spiritual</p> <p>Crime victim | Death of a Loved One | Natural Disaster | Secondary Trauma by Media in Children</p> <p>Resilience and Transcendence<br> ~ Validation of the experience is crucial (LUVE)<br> ~ Listen<br> ~ Understand<br> ~ Validate<br> ~ Explore client strengths</p> <p>Crisis Resolution: The Change Process</p> <p>~ Chaos Theory<br> ~ Chaotic systems are predictable for a while and then ‘appear' to become random.<br> ~ Each point in a chaotic system is close to other points with significantly different future paths. An arbitrarily small change of the current path may lead to significantly different future behavior.<br> Crisis Resolution: The Change Process</p> <p>~ Complexity Theory<br> ~ Emphasizes interactions and the accompanying feedback loops that constantly change systems.<br> ~ Systems are unpredictable, they are also constrained by order-generating rules (Reward principle)<br> ~ Individual behaviors and choices are more important than executive plans in an organization.<br> ~ Focus on self-organization instead of management control.<br> ~ Use small changes and interventions<br> ~ Encourage conflict and change<br> ~ This may seem to push the person to an unstable situation, but the person actually can gain improvements from the healthy edge of chaos (Comfort zone)</p> <p>The Change Process: 3 Principles<br> ~ Large changes result from small changes</p> <p>~ Change can begin suddenly and resolve rapidly (Microsoft Updates)</p> <p>~ Change is a complete reordering. Something new emerges and noting is ever the same<br> Solution vs. Resolution<br> ~ Solutions are largely outside yourself<br> ~ Stronger security<br> ~ Behavior alterations (Preparation/prevention)<br> ~ Resolutions are internal events<br> ~ Alteration in mood<br> ~ Shift in thinking<br> ~ Change of heart</p> <p>Crime victim | Death of a Loved One | Natural Disaster<br> Making Contact: The Power of Connecting</p> <p>~ Reconnecting<br> ~ Social supports are a powerful buffer<br> ~ Connecting to others is a fundamental human need<br> ~ Humans are hardwired to help each other<br> ~ Humans develop empathy even before verbal skills</p> <p>Making Contact: The Power of Connecting</p> <p>~ Receiving support<br> ~ Use reaching out questions<br> ~ Provide encouragement<br> ~ Acknowledge the crisis experience<br> ~ Make positive observations<br> ~ Be tentative rather than authoritative, owning your impressions<br> ~ Highlight the survivor in crisis<br> ~ Invite the person to talk (or not) about the experience</p> <p>Making Meaning: Transforming a Crisis<br> ~ Crisis can shatter people’s assumptions about the world<br> ~ Basic Assumptins<br> ~ The world is benevolent<br> ~ The world is meaningful and predictable<br> ~ The self is worthy / Life is fair<br> ~ As humans, we need to create</p>