Summary: Dave Broschinsky, Global Director of UX at LANDesk, talks about why empathy and trust are foundational to great UX design — and why, after talking with hundreds of customers, he still thinks it’s sometimes necessary to meet face-to-face.
Summary: Dave Broschinsky, Global Director of UX at LANDesk, talks about why empathy and trust are foundational to great UX design — and why, after talking with hundreds of customers, he still thinks it’s sometimes necessary to meet face-to-face.