Cancellation Policies: Friend or Foe?




The Massage Therapists' Business & Marketing Podcast show

Summary: Today we discuss all things Cancellation Policy - what it should contain, whether to enforce it and how to make sure that your patients know what the policy is. I share two bad experiences I've had enforcing a cancellation policy but explain why it's THE most important thing you should be doing! Join us on Facebook: https://www.facebook.com/theMTbusinessandmarketingpodcast/