Judith Mills: “Can You Hear Me Now?” If Not, Try Listening for a Start




Agile Amped Podcast - Inspiring Conversations show

Summary: <span style="color: rgb(51,51,51); font-family: Roboto, arial, sans-serif; font-size: 13px; background-color: rgb(255,255,255);">Judith Mills has a simple message: if you want people to listen to them and work with you, you have to listen to them. "In order to show respect and build trust and have people take ownership, it helps if you listen to them rather than just tell them what to do." In her session "Can you hear me now? Start Listening Instead", Judith advises against jumping into providing the solution -- something that coaches and leaders sometimes do. By listening, we create a sense of shared ownership and active involvement.</span><br> <br style="color: rgb(51,51,51); font-family: Roboto, arial, sans-serif; font-size: 13px; background-color: rgb(255,255,255);"><br style="color: rgb(51,51,51); font-family: Roboto, arial, sans-serif; font-size: 13px; background-color: rgb(255,255,255);"><span style="color: rgb(51,51,51); font-family: Roboto, arial, sans-serif; font-size: 13px; background-color: rgb(255,255,255);">More advice from Judith on listening:</span><br> <br style="color: rgb(51,51,51); font-family: Roboto, arial, sans-serif; font-size: 13px; background-color: rgb(255,255,255);"><span style="color: rgb(51,51,51); font-family: Roboto, arial, sans-serif; font-size: 13px; background-color: rgb(255,255,255);">- When speaking, think about the listener. How are people taking the information provided them? Did you leave out any pertinent information that might help the message land better?</span><br> <br style="color: rgb(51,51,51); font-family: Roboto, arial, sans-serif; font-size: 13px; background-color: rgb(255,255,255);"><span style="color: rgb(51,51,51); font-family: Roboto, arial, sans-serif; font-size: 13px; background-color: rgb(255,255,255);">- When listening, are we qualifying what we're hearing? Use paraphrases to validate that you heard what they said.</span><br> <br style="color: rgb(51,51,51); font-family: Roboto, arial, sans-serif; font-size: 13px; background-color: rgb(255,255,255);"><span style="color: rgb(51,51,51); font-family: Roboto, arial, sans-serif; font-size: 13px; background-color: rgb(255,255,255);">- During problem-solving, don't jump to solve the problem. Try to understand what attempts have been made previously. Problem-solving isn't about proving your value.</span><br> <br style="color: rgb(51,51,51); font-family: Roboto, arial, sans-serif; font-size: 13px; background-color: rgb(255,255,255);"><br style="color: rgb(51,51,51); font-family: Roboto, arial, sans-serif; font-size: 13px; background-color: rgb(255,255,255);"><span style="color: rgb(51,51,51); font-family: Roboto, arial, sans-serif; font-size: 13px; background-color: rgb(255,255,255);">SolutionsIQ's Dan Fuller hosts at Southern Fried Agile 2016 in Charlotte, North Carolina.</span><br> <br style="color: rgb(51,51,51); font-family: Roboto, arial, sans-serif; font-size: 13px; background-color: rgb(255,255,255);"><br style="color: rgb(51,51,51); font-family: Roboto, arial, sans-serif; font-size: 13px; background-color: rgb(255,255,255);"><span style="color: rgb(51,51,51); font-family: Roboto, arial, sans-serif; font-size: 13px; background-color: rgb(255,255,255);">About Agile Amped</span><br> <br style="color: rgb(51,51,51); font-family: Roboto, arial, sans-serif; font-size: 13px; background-color: rgb(255,255,255);"><span style="color: rgb(51,51,51); font-family: Roboto, arial, sans-serif; font-size: 13px; background-color: rgb(255,255,255);">The Agile Amped podcast series connects the community through compelling stories, passionate people, shared knowledge, and innovative ideas. Fueled by inspiring conversations with industry thought leaders, Agile Amped offers valuable content – anytime, anywhere. To receive real-time updates, subscribe!</span><br> <br style="color: rgb(51,51,51); font-family: Roboto, arial, sans-serif; font-size: 13px; background-color: rgb(255,255,255);"><span style="color: rgb(51,51,51); font-family: Roboto, arial, sans-serif; font-size: 13px; background-color: rgb(255,255,255);">Subscribe: </span><a href="htt"></a>