Summary: <p><span style="font-weight: 400;">Today we discuss how our respective businesses have begun on-boarding customers to our new products. The Shopify checkout app is growing and Jordan and his team are learning what makes the app successful. Brian has begun on-boarding clients on to the Audience Ops Calendar. We discuss what we’re learning from these processes and how that will change how we move forward.</span></p> <p><span style="font-weight: 400;">Microconf Vegas is just around the corner. Jordan will be giving a talk to the event. He shares what has inspired his talk. </span></p> <p><span style="font-weight: 400;"><div class="TT_wrapper"> <div class="TT_text"><a class="TT_tweet_link" href="http://twitter.com/intent/tweet?text=Even%20if%20I%20know%20what%20I%E2%80%99m%20focused%20on%20this%20quarter%2C%20things%20tend%20to%20change%20when%20I%20leave%20MicroConf.%20%E2%80%93%20Brian%20http%3A%2F%2Fbootstrappedweb.com%2Fonboarding-first-saas-customers%2F" target="_blank">Even if I know what I’m focused on this quarter, things tend to change when I leave MicroConf. – Brian</a></div> <div class="TT_footer"> <div class="TT_byline">Powered By the <em><a href="http://wordpress.org/plugins/tweet-this/" target="_blank">Tweet This</a></em> Plugin</div> <div class="TT_tweet_link_wrapper"><a class="TT_tweet_link" href="http://twitter.com/intent/tweet?text=Even%20if%20I%20know%20what%20I%E2%80%99m%20focused%20on%20this%20quarter%2C%20things%20tend%20to%20change%20when%20I%20leave%20MicroConf.%20%E2%80%93%20Brian%20http%3A%2F%2Fbootstrappedweb.com%2Fonboarding-first-saas-customers%2F" target="_blank"><img src="http://bootstrappedweb.com/wp-content/plugins/tweetthis/assets/images/twitter-icons/bird1.png" alt="">Tweet This</a></div> <div style="clear: both;"></div> </div> </div> </span></p> <p><span style="font-weight: 400;">Some of the other things we discussed in today’s episode are:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Lessons Jordan’s team has learned from Hiten Shah’s course.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Should a customer support employee be full time? </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Why SaaS is so competitive.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Why you can’t please everybody.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">The upcoming Microconf Vegas.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Why Brian shut down Audience Ops Express.</span></li> </ul> <p><span style="font-weight: 400;"><div class="TT_wrapper"> <div class="TT_text"><a class="TT_tweet_link" href="http://twitter.com/intent/tweet?text=You%20need%20like%20a%20north%20star%20of%20what%20your%20product%20does%20or%20it%E2%80%99s%20easy%20to%20get%20pulled%20in%20different%20directions.%20%E2%80%93%20Jordan%20http%3A%2F%2Fbootstrappedweb.com%2Fonboarding-first-saas-customers%2F" target="_blank">You need like a north star of what your product does or it’s easy to get pulled in different directions. – Jordan</a></div> <div class="TT_footer"> <div class="TT_byline">Powered By the <em><a href="http://wordpress.org/plugins/tweet-this/" target="_blank">Tweet This</a></em> Plugin</div> <div class="TT_tweet_link_wrapper"><a class="TT_tweet_link" href="http://twitter.com/intent/tweet?text=You%20need%20like%20a%20north%20star%20of%20what%20your%20product%20does%20or%20it%E2%80%99s%20easy%20to%20get%20pulled%20in%20different%20directions.%20%E2%80%93%20Jordan%20http%3A%2F%2Fbootstrappedweb.com%2Fonboarding-first-saas-customers%2F" target="_blank"><img src="http://bootstrappedweb.com/wp-content/plugins/tweetthis/assets/images/twitter-icons/bird1.png" alt="">Tweet This</a></div> <div style="clear: both;"></div> </div> </div></span></p> <h2><span style="font-weight: 400;">Resources Mentioned Today:</span></h2> <p><a href="https://carthook.com/"><span style=""></span></a></p>
