Summary: Deron K. Ertel is General Manager of Process Excellence for Embarq Corporation. This NYSE-listed company has approximately 18,000 employees and operates in 18 states offering voice, data, high speed internet, wireless, and entertainment services to over 5 million customers. In our conversation, it was very evident that Deron believed in his message that "Embarq doesn't lead with the tools - they lead with results." Deron's focus is very much customer driven and his description of using Lean, Six Sigma and project management when it is needed was excellent. Deron will be presenting "Best Practices on Cost Reduction using Lean Six Sigma" at The Global Lean, Six Sigma and Business Improvement Summit. This summit represents the largest gathering of leading experts and senior executives across various industries who are passionate about achieving process and business excellence.It is held October 13-16, 2009 in Orlando, FL. WCBF Six Sigma Solution Conference Global Six Sigma Awards
