13: Top Director of Strategic Accounts Bill Pai of Cornerstone OnDemand - Listening, Learning and Laughing his way to #1

Summary: Bill Pai — Listening, Learning and Laughing The three keys to fostering productive relationships. Bill Pai is the top director of strategic accounts at Cornerstone OnDemand. His role is to work with several of the largest strategic clients in his organization — typically organizations with hundreds of thousands of employees, based in multiple continents and operating in multiple languages. Bill shares his insights into what it takes to get to and stay at the top of the account management role.