Summary: Sarah Elliston knows how to deal with difficult people and would even label her past self as such. If you know of someone who complains, blames, criticizes, nags, threatens, or punishes, this show is for you. Sam explains how we can neutralize the hot buttons, communicate without judgment, and have a conversation without confrontation. She encourages us to write down and practice what you are saying before you start talking. While listening to the show, you might just see some of your own behavior that requires attention! It's difficult to look at, but better results will be on your way. Sarah's book is titled Lessons From a Difficult Person: How to Deal With People Like Us.
