Consolidating Customer Feedback into Data Visualizations Promotes Action




TechNet Radio (Audio) - Channel 9 show

Summary: Stefan Kummert shares how User Experience Services used Power BI to capture and analyze real-time feedback about internal apps, providing business intelligence and enabling data visualization, leading to informed decisions about application solutions. [1:04] Tell me about you and what your team does[1:54] How many listening systems do you currently work with?[4:50] How much data do we capture from those listening systems in a month or year?[7:01] Tell me more about the backend solution you've created that captures this data? What kind of format are we talking about here?[8:05] So now that you can effectively manage this data in a central environment, how do you cleanse it and make any sense of that data?[9:50] Now that you know what the data is means, how did you successfully create your visualization solution to enable your business owners to make effective business decisions around that data?[11:31] DEMO: Can you show us what this looks like?[15:42] What does your technology roadmap look like?Learn more about Microsoft Power BI – Click here. __________________________ If you're interested in learning more about the products or solutions discussed in this episode, click on any of the below links for free, in-depth information: Websites & Blogs: Tommy Patterson’s BlogCloud Solutions HubBuilding Clouds blogEnterprise Mobility BlogExperience what’s next in Power BI --- click hereVideos: Microsoft Virtual Academy – Cloud Data Training Follow the conversation @MS_ITPro Become a Fan @ facebook.com/MicrosoftITPro Subscribe to our podcast via iTunes, Stitcher, or RSS