Summary: <br> In this episode Seth interviews Jay Baer the author of <a href="http://www.amazon.com/Hug-Your-Haters-Complaints-Customers/dp/1101980672/" target="_blank" rel="external noopener noreferrer">Hug Your Haters</a>. Jay is the principal of <a href="http://www.convinceandconvert.com/" target="_blank" rel="external noopener noreferrer">Convince and Convert Digital Marketing Advisors</a> and a man about Social Media. His book is a must read, as are all of his books.<br>
