Hospitality English for Hotels S2 #24 - Addressing Your Guests Correctly




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Summary: Learn English with EnglishClass101! Don't forget to stop by EnglishClass101.com for more great English Language Learning Resources! -------Lesson Dialog------- ----Formal ---- Staff: Hello! How may I help you? Customer: We would like to check in. Staff: May I please see your I.D.s? Thank you, Mr. Jones and Ms. Alize. Customer: Actually, we would like to rent the honeymoon suite, we just got married! Staff: Wow! Congratulations! Customer: Thank you. Staff: Okay, you're all checked in. Please enjoy your stay. We will be sending a complimentary bottle of champagne to your room later this evening to help you celebrate. What time would you like it delivered? Customer: Oh thank you! hmmm... around seven would be good. Staff: Okay, all set. Thank you again. --------------------------- Learn English with EnglishClass101! Don't forget to stop by EnglishClass101.com for more great English Language Learning Resources!