Hospitality English for Hotels #5 - Serving Room Service




Learn English | EnglishClass101.com show

Summary: Learn English with EnglishClass101! Don't forget to stop by EnglishClass101.com for more great English Language Learning Resources! -------Lesson Dialog------- ----Formal ---- Room service attendant: Good evening, ma'am. Where would you like me to place your meal? Guest: On the desk in the corner, please. Room service attendant: Certainly, ma'am. (begins placing plates, utensils, etc.) Guest: Please place the cup on the left side. I'm left-handed. Room service attendant: Of course, ma'am. (pause) Guest: I'm impressed. Room service attendant: Pardon me, ma'am? Guest: I'm impressed. Usually the room service attendants just put the tray on the table and excuse themselves. You actually seem to know what you are doing. Room service attendant: Well thank you ma'am. They train us well here at Hotel Innovative and we always try to do our best. Guest: And I thank you for it. Having competent help makes all the difference at a hotel. Room service attendant: Yes, ma'am. Will there be anything else? Guest: What's your name? Room service attendant: Alex, ma'am. Alex Jackson. Guest: Well, Alex Jackson, I'll put in a good word for you with your supervisor. Room service attendant: Thank you very much, ma'am. --------------------------- Learn English with EnglishClass101! Don't forget to stop by EnglishClass101.com for more great English Language Learning Resources!