#109: Part I, The Competency Dictionary




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Summary: This week on CIO Playbook with Jeffrey Hurley I am continuing the interview distinction series with a sub-series called the competency dictionary. In this new series I will be going through a set of competencies that can be added to the core and leadership competencies as you develop your performance expectations for the roles you create and recruit for in your organization. In episodes 107 and 108 I cover the core competencies and leadership competencies. I am listing them below as a refresher before we dive into the select competencies I will be sharing over the next few episodes. Core Competencies Active Dedication Change Agent Collaborative Decision Maker Customer Commitment Ethics and Values Interactive Communicator Partner for Results Strategic Achiever Leadership competencies Active Dedication Building a Successful Team Coach Collaborative Decision Maker Customer Commitment Effective Communicator Ethics and Values Navigator for Change Self-Awareness and Development Strategic Driver The Competency Dictionary Analytical Thinker An analytical thinker works to understand a complex situation, issue, or problem by breaking it down into smaller fragments. An analytical thinker traces the implications or consequences of a decision by using a step-by-step approach. Assertive An assertive person actively maintains beliefs and opinions. An assertive person is willing to express what is on his/her mind in the face of external pressures or opposition, without becoming disrespectful. An assertive person believes in their own capability to accomplish tasks and select effective courses of action. Big Picture Thinker A big picture thinker works to coordinate with short-term and long-term strategies, goals business practices, and values. A big picture thinker makes choices based on information gathered within and outside the organization, and recognizes the interdependencies and effects of other systems, business partners, customers, and the organization. Building Partnerships Building partnerships is identifying opportunities and taking action to build strategic relationships between one's area, team, department, unit or organization to help achieve business goals. Building Strategic Working Relationships building strategic working relationships is developing and using collaborative relationships to facilitate the accomplishment of work goals. Building Trust Building trust is interacting with others in a way that gives them confidence in your intentions and those of the organization. Building Effective Networks The action of building effective networks is utilizing your own networks and relationships to break down barriers to accomplish work; maintains frequent contact with key players; manages relationships by creating "win win" situations and seeking mutual benefit for all individual involved. Championing Succession Management Championing succession management is knowing the key roles in the organization for which successors must be identified, including your own role. Championing succession management is knowing who the high potential employees are across the organization. Championing succession management is investing time and resources into planning for the development of your high potential staff. Confident Presenter A confident presenter conveys poise, clarity, and self-control in stressful, ambiguous, and emotionally demanding situations. A confident presenter builds credibility and rapport through honest and direct communication. A confident presenter gives concise presentations that capture the interests and addresses the needs of the audience. Competency Dictionary We will continue working through the competency dictionary in the next post. Notes: Photo credit via flickr.com: Elliot Brown Extraviewing: Innovative Ways to Hire the Best; Arthur Bell Interviewing: More Than a Gut Feeling; Richard S Deems