Summary: - looking at the per seat recurring/subscription pricing models of cloud software as a predictable cost of doing business - Work(etc) - Wufoo for forms - LiveChat for website live chat - RingCentral for phone system - Highrise for CRM - Basecamp for Project Management - Echosign for agreement signatures - Timely for scheduling and automatic appointment reminders - Xero for accounting - Zendesk for support - Mailchimp for email marketing - HootSuite for social media - Google Apps for email hosting - Robot Cloud for client monitoring and policy management Plus: - Joe's rant about Yahoo - Joe's rant about Apple Store
