Summary: Episode 6 of AV Week. Hosts Dawn Meade, George Tucker, and Tim Albright welcome a CEDIA update from Matt Scott and talk about Savant's new home-controlling phone. We weigh in on Linda Seid Frembes', the AVWriter, post about 5 ways to keep customers happy. Also, why you need a service contract business model and audio caviar. Trust me, it's really cool.
