Summary: It is amazing how much my emotions can swing from joy to sorrow and back again based on small life events or interactions. In this interview with Cliff Ravenscraft, he reminds me what my life is about. When I get this correct, so much goes right inside me. This interview is about how to connect with others. Near the end of the interview, Cliff shares strong and needed words on how to remember other's names and facts about them. He gives both practical tips and general concepts on how to connect with others.