Summary: This week, I’m joined by fabulous designer [Veerle Pieters](http://veerle.duoh.com) to talk about whether cycling or eating toasties is the best exercise, when working on retainer for long-term projects makes sense and the right questions to ask in our customer enquiry questionnaires. This episode is sponsored by our friends at [Perch](http://grabaperch.com/unfinished), the little content management system for projects where you don’t want a big, complex CMS, and [Hammer for Mac](http://hammerformac.com/unfinished), the nifty development tool for designers and developers. Please support the show by supporting them.
