Salesforce.com Unveils Chatter: An Interview with Alex Dayon, SVP CRM, Cloud Computing Extraordinaire




Customer Management IQ - Call Center, Customer Service & Customer Relationship Management show

Summary: Marc Benioff, CEO of Salesforce.com, predicts the call center industry will be Salesforce.com’s next billion dollar deal, and it might very well be with the creation of Cloud 2 and something called “Chatter.” In this podcast recorded at the NYC “Chatter”