Bootstrapped, Episode 4, “The customer is seldom right”




Bootstrapped show

Summary: Download this episode, in which Ian and Andrey cover a host of issues, including an apology of sorts to Patrick McKenzie, a discussion on if in fact the customer is always right, how you support .99 cent apps, non-mistakes from Ian's past, VC funding and an extremely important tax tip! Links: Appointment Reminder - by Patrick McKenzie Patrick McKenzie Interview Podcast with Patrick & Amy Hoy Freckle Shutting down Charm - Interesting look at shutting down a SaaS app before it launches History of “the customer is always right” What Now Podcast - Andrey’s other podcast Retro Dreamer Automattic Hosting - Wordpress hosting Spiderweb Games - RPG games (not $.99!) Ian’s ChatSpot Live non-mistake - Glad I didn’t build it, but still like the logo by Mike Rohde Creating a Business Logo - history of UserScape & HelpSpot logo’s Mixergy Paul Singh Interview Spryfox Rob Walling Stackoverflow initial VC funding Startup.com Movie Stardock Figure53 Atlassian financing Section 199 Domestic Production Tax Credit - this is awesome, talk to your accountant today! Handling B2B Transactions DNL - Ian’s Brother & cousins web consultancy Jason Cohen on consultancy math Business of Software conference - Go, it’s awesome