'Keep the bag. I never liked it anyway': Complaint letter to Caribbean airlines goes viral

Summary: A complaint letter sent to Caribbean airline LIAT has gone viral after Virgin Group founder Sir Richard Branson passed it on to his three million Twitter followers. On Friday, the British business magnate shared Arthur Hicks' complaint letter, titled "An open letter to LIAT," that had originally appeared in the BVI Beacon, a newspaper in the British Virgin Islands.