ProdPod: Episode 37 — Controlling Email: Create a Culture of Communication Protocol

Summary: Email is one of the most powerful and pervasive communication tools in our day-to-day lives, especially at work. Email is also one of the most persistent and systemic interruptions when you get too many messages, or consistently receive messages that were unsolicited, ill-written and/ or misdirected. In this episode, I'd like to look at building a culture on solid email communication grounds, using the office as a typical example; although, this can be applied to any personal, professional, family or group dynamic.