Summary: GQ Barber Lounge Guy Talk Radio Welcome to Guy Talk Radio with your hosts Bill Chrismer and Tom Terwilliger! On today's show, Bill and Tom, who are both in the "service" business, share their insights about the importance of customer service. Simple to execute and easily overlooked by many businesses - customer service really is a big deal. In this "age of information" it's surprising how deep what we know as customer service really goes. Do it right and it's a big plus. Do it wrong and in today's world of social engagement, it can bring you down! This is part 2 of a great two-part series. Each week, Bill and Tom discuss the finer points of what it means to be a guy in today's world. From fashion and grooming to the best cars, best wines, best food and just day to day living as a guy in America today. We look forward to having you join in the discussion! Be sure to visit our website at www.GQBarberLounge.com
