Summary: <p>Daniel is joined by Erika Hall of the <a href="http://muledesign.com">Mule Design Studio</a>.</p> <audio class="wp-audio-shortcode" id="audio-245-9" style="width: 100%;"><a href="http://bitsplitting.org/wp-content/podcasts/Episode2.mp3">http://bitsplitting.org/wp-content/podcasts/Episode2.mp3</a></audio> <p>Erika is director of strategy at Mule, co-host of the <a href="http://www.muleradio.net/rftl/">Running From the Law</a> podcast, and author of the forthcoming book <a href="http://www.abookapart.com/products/just-enough-research">Just Enough Research</a>.</p> <ul> <li> <a href="https://twitter.com/mulegirl">@mulegirl</a> — Erika’s Twitter account.</li> <li> <a href="http://muledesign.com/">Mule Design Studio</a> — San Francisco-based design firm co-founded by Erika.</li> <li> <a href="http://www.muleradio.net/">Mule Radio Syndicate</a> — Podcasting spinoff business from Mule.</li> <li> <a href="http://unsuck-it.com/">Unsuck It</a> — Mule’s compendium of douchey business jargon.</li> <li> <a href="https://twitter.com/lessien">@lessien</a> — Daniel’s Twitter friend whose name he does not know.</li> <li> <a href="http://www.dartmouth.edu">Dartmouth College</a> — The New Hampshire school where Erika earned her degrees.</li> <li> <a href="http://fetchsoftworks.com/">Fetch</a> — Mac-based file-transfer app originally developed at Dartmouth.</li> <li> <a href="http://jezebel.com/5991792/woman-in-tech-tweets-about-sexist-dudes-in-tech-dude-get-fired-internet-meltdown-ensues">Internet Meltdown Ensues</a> — Story from Jezebel on the Adria Richards conference sexism debacle.</li> <li> <a href="https://twitter.com/mike_ftw">@mike_ftw</a> — Twitter account of Mike Monteiro, co-founder of the Mule Design Studio.</li> <li> <a href="https://medium.com/thoughts-on-creativity/bad7c34842a2">Creative People Say No</a> – The Medium article Erika mentioned about “saying no.”</li> <li> <a href="http://www.muleradio.net/thetalkshow/">The Talk Show</a> — Mule Radio show featuring John Gruber of <a href="http://daringfireball.net">Daring Fireball</a>.</li> <li> <a href="http://www.muleradio.net/mistakes/">Let’s Make Mistakes</a> — One of Mule radio’s earliest shows, hosted <a href="http://twitter.com/mike_ftw">Mike Monteiro</a> and <a href="http://twitter.com/ohheygreat">Leah Reich</a>. </li> <li> <a href="http://en.wikipedia.org/wiki/Politics_and_the_English_Language#Further_reading">Politics And The English Language</a> — Information about the George Orwell essay reference by Erika.</li> </ul> <p>Sponsored by <a href="http://helpspot.com/">HelpSpot</a>: Customer service is your best marketing. Make every ticket count with HelpSpot.</p>
