Summary: Quint Studer spent ten years working with special needs children before entering the healthcare industry in 1984 as a Community Relations Representative. From then until he founded Studer Group, he served as Department Director, Vice President, and Senior Vice President at a number of organizations and as president of Baptist Hospital in Pensacola, Florida. Each of these experiences built a platform for creating tools, techniques and systems aimed at improving organizational performance and—most importantly— patient care. In 2000, after numerous requests by organizations for assistance, Studer Group was formed. A recipient of the 2010 Malcolm Baldrige National Quality Award, Studer Group implements evidence–based leadership systems that help clients attain and sustain outstanding results in more than 700 hospitals and organizations across the US. Together, they serve a “national learning lab” in which best practices are harvested, tested, refined, and shared with all health care organizations through peer-reviewed journal articles, Studer Group publications, and products designed to accelerate change. Quint has written five (5) books, two of which are bestsellers. His first book, BusinessWeek bestseller, Hardwiring Excellence is one of the top selling leadership books ever written for healthcare. More than 350,000 copies have been sold. Results that Last—written to teach non-healthcare leaders how to apply Studer Group tactics and strategies to their organizations—hit the Wall Street Journal’s bestseller list of business books. Straight A Leadership teaches senior leaders how to create organizations that can execute swiftly and well in response to a rapidly shifting external environment. Most recently, he coauthored The HCAHPS Handbook: Hardwire Your Hospital for Pay-For-Performance Success.
