Summary: Who are our customers? What are they looking for? These are some of the hardest questions to answer in the software industry. Join us in a talk with two senior Microsoft evangelists, Peter Brown and Rachel Appel, about how they connect with their customers in one of the largest developer communities in the world. Download Podcast Additional resources: Know Thy Customer (blog by Joel Semeniuk) TeamPulse Ideas & Feedback Portal About the guests: Pete Brown Pete Brown is a Senior Program Manager with Microsoft, leading the Developer Community team, as well as a former Microsoft Silverlight MVP, INETA speaker, and RIA Architect. Pete's focus at Microsoft is the community around client application development (Windows 8 XAML, WPF, Silverlight, Windows Phone, Surface, Windows Forms, C++, Native Windows API, .NET Micro Framework, Robotics, and more), with a particular focus on XAML and gadgets. Rachel Appel Rachel currently works for Microsoft as a Sr. Developer Evangelist based in the NYC Metro area. Rachel is an industry recognized author, mentor, trainer, and speaker, who regularly speaks at national conferences such as DevConnections, MIX, VSLive, and CodeStock. Zero to Agile podcast series Follow us on twitter Subscribe on iTunes Thank for listening to our Zero to Agile podcast episode! Philip Japikse Microsoft MVP, Agile Practices Evangelist at Telerik @skimedic
