Summary: Your “front of house” staff is your public face — use it well. Marcia, John and Dave revisit the front-of-house. You know, the part where your audience first comes into contact with your theatre? It’s just as important as what goes on onstage, and can have a tremendous effect on your patrons’ experience. PS: It’s our 80th episode ! YAY!!! Music provided by Music Alley.
