The Nudge Podcast

The author of the appropriately lauded “Just Enough Research”, Erika Hall is in the studio, talking to Ross and Josh about how to convince clients and bosses to invest in research. Join Erika on Friday, September 9 at the Kelvin Club for a full day workshop. Tickets are available through Eventbrite.

How can you get your message across in your design? You have to make people care but they already have so much on their plate. Jacynta Fumuatu from 350.org explains the steps she goes through to make people care.

But how do you get design into your work process and make sure your team is on board?

[Republished for feed] for The robot set us the topic of Maintenance and gave us 20 minutes to discuss it. Luckily it's something we think about a lot and preach to our clients often.

Feel like there's no way out of the tarpit that your big project is trapped in? Maybe your problem is lack of clarity earlier in the project. Learn the right time to be a pain in the arse and the wrong time to buy gasoline and burn the whole place to the ground. (Hint: It's always for the latter.)

You’re a fully grown human and you need to be able to speak to people about the work you do and why it’s important or good or worthwhile. You need to know how to take criticism. You need to know how to do all of this in person. In this episode Ross and Josh discuss why you need to be able to do all of those things. Then, less than mere coincidence, they discuss the upcoming workshop with Mike Monteiro about how to “Present Your Design Like Your Life Depends on it.” Presenting design like your life depends on it (with Mike Monteiro) is a full day workshop that on January 28. Tickets start at $425 and are available from Eventbrite. Only 20 tickets are available and they are selling quickly. The Above All Human conference is a day of insights and inspiration from the world’s most innovative minds. You can read about being better designers on the Dear Design Student Medium channel. Josh’s new podcast is called This is Modern Living and it’s all about what it means to be human right now in a world filled with technology. Ross is hosting a Q&A with Helen Razer on January 28. Information coming soon.

Developers adopted Agile methodologies for building websites and applications, which was wonderful because it meant they could get started, have a go, and not have to wait for specifications documents to be created. But it was terrible if their bosses wanted wonderful graphic and interface design to be a part of the process because competing expectations and workflows started to clash. That’s where Lean UX comes in, and that’s where Josh starts telling Ross about why he’s so excited about the concept. They chat about the pros and cons and who’s right and wrong. You get a ringside seat. Josh really did create uxluv.tumblr.com.

Jared Spool speaks to Josh about how to get everybody in the same room at the start of a project and why that's important. This episode was recorded at UI20, a conference about building better user interfaces, in Boston, MA, USA.

It's wonderful to be an expert. But sometimes what the project needs is for the expert to just shut the hell up. In this episode, Josh and Ross talk about understanding objectives and evaluating the competing priorities and understanding how good design

How do you know when details are important and when they are just wasting time instead of getting on with the important job? Josh and Jerome disagree on the importance of details. Only one of them is right. Or maybe both of them are right. Maybe Ross is right. He has the biggest beard, after all. The only way you're going to find out is to listen to this episode.

We were supposed to answer a letter. We didn't answer the letter. So we brought in the big guns. Andrew Siwka of The Royals tells us how he managed to start an advertising agency with principles and then hold onto those principles while navigating the real-world needs of wanting to get paid.

Lisa-Skye stands out. It's just part of her nature. But when she started to do stand-up comedy, this was not necessarily a positive for her. In this conversation, Lisa-Skye talks about how she developed and learnt to keep her audience. She also tells us the type of things she learns about them to help her be a better performer.

One of the toughest things we have to do in design is take our idea of an ideal and then let it be gradually eroded (or violently hacked away) by committees, ignorant managers terrified of being discovered as frauds, or business owners whose mothers don't like the colour purple.

We wanted to talk about dealing with difficult people. Actually, Ross wanted to call the episode "Dealing with [language warning]." This is about the people who feel superior, or entitled, or just want to show off, or who don't know any better. Jess Ho is our guest because she's worked in hospitality so she's dealt with them all. She's probably seen a greater range of horrible people than a brothel manager. She gives us some great insights.

We're joined by Luke Dove, an editor on the TV show Million Dollar Minute. He tells us about the challenges that exist when trying to edit 35 minutes into 21, making sure everything still makes sense, people don't look like idiots and still making it compelling viewing.