IBM Institute for Business Value: Insights and Perspectives Podcast

Podcast Interview: Consumer Survey

Defense forces can improve coalition effectiveness by enhancing collaborative ways of working, sharing information and exploiting technology – as well as making long-term operational changes to ensure continuous improvement in collaboration performance. John Reiners from IBM’s Institute for Business Value talks with Alan Baldwin from the Global Defense team.

Cities around the world face common transport challenges – from increasing congestion, safety concerns and aging infrastructure to a lack of funding and increasing environmental impacts. Tammy Kulesa with IBM's Global Business Services Government Industry talks with John Reiners of IBM's Institute for Business Value.

The time is right for governments to invest in identity management programs and though the level of political and public opposition may appear daunting, a practical approach to design and implementation can help overcome resistance. Tammy Kulesa, IBM Global Business Services Government Industry talks with John Reiners, IBM Institute for Business Value, lead researcher and author of the paper Resolving the Privacy Paradox: Practical Strategies for Government Identity Management Programs.

After the storm, the financial world is searching for a new order. While banking institutions are wondering where they will make money in the future, the insurance industry has always felt secure in its stability. Wyatt Urmey, Global Insurance Industry Marketing Manager talks Christian Bieck the Insurance Leader for the IBM Institute for Business Value as well as David Notestein who leads overall Financial Services sector for IBM Institute for Business Value.

As cities wield increasing economic, political and technological power, they are gaining greater control over the quality of services they provide to their people and businesses. Instrumented and interconnected core systems are providing new levels of intelligence that allow for synergistic interaction and operation. Tamara Kulesa, Worldwide Marketing Manager for IBM Global Business Services for the Global Government Industry talks with Susanne Dirks, Manager of the IBM Institute for Business Values Global Center for Economic Development in Ireland.

People are communicating more things to more people than ever before, and not just by phone anymore. Internet-enabled communication models are gaining audience, attention and market share at the expense of traditional telecommunication providers. Rob Van den Dam, the European telecom sector leader of the IBM Institute for Business Value talks with Chris Pearson, the global telecom industry leader of IBM Global Business Services and an expert in strategic issues facing the telecommunication industry.

While many competitors will be focused solely on improving cash positions or drastically cutting expenses, solid retail industry performers can approach this new economic environment as an opportunity to grab market share, increase customer loyalty and distance themselves from the competition.

With digital consumers increasingly in control of their media experience and advertisers shifting their spend to more interactive, measurable formats, content owners, media distributors and agencies must move beyond traditional advertising to combine granularity of targeting and measurement with cross-platform integration.

Online retailing is the fastest-growing industry segment and many are finding success there, with sales expected to comprise 10 percent of total U.S. retail sales by 2011, up from 7 percent in 2007. Laura VanTine, a Managing Consultant with IBM Global Business Services talks with Maureen Stancik Boyce, PhD, an Associate Partner and the Distribution Sector Team Leader for the IBM Institute for Business Value.