BPM, Lean Six Sigma & Continuous Process Improvement | Process Excellence Network
Summary: Six Sigma and Process Excellence IQ facilitates access to a wealth of relevant content for Process Excellence, Lean, and Six Sigma practitioners. Further enhanced with an online community of your peers, we will provide you with the tools and resources to help you perform more effective and efficiently, while enhancing the quality operations within your organization. As our industry becomes more and more dependent on the web for information, Six Sigma and Process Excellence IQ has been developed to provide six sigma professionals with instant access to information. Leveraging our strength and foundation in education, IQPC and Six Sigma and Process Excellence IQ are uniquely positioned to provide a comprehensive library of webcasts gathered from our events, as well as exclusive content from leaders in the space.
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Podcasts:
Lean is often known as a tool for reducing waste. But should it really be about increasing added value in the business? Philip Holt, Director Customer Collaboration Online at Philips Consumer Lifestyle, says that many companies are starting to view Lean as a way of adding to the top
Waste has no constituency, says Mike George, a retired consultant and director of a group campaigning for the use of Lean Six Sigma in government services to cut the deficit. His group Strong America Now recently got Republican politician Newt Gingrich on board its campaign, while
Mark Stewart, Lean Six Sigma Deployment Leader at Xerox Europe, joins PEX Network to discuss how Xerox keeps Lean front of staffs' minds and pinpoints the value it’s driving for the business. Mark explains why, at a company that has been deploying both Lean and Six
Technology is expensive, takes time to roll out and will lock you into a particular way of doing things, potentially for a very long period of time. So how do you make sure that you’ve got the right technology in place for your business operations? Shailesh Grover, Global Head of
Royal Bolton Hospital in Northern England speaks to PEX Network about winning this year's European Process Improvement Project in Service and Transaction. Michaela Bowden, a respiratory specialist and departmental manager at the hospital, describes the drivers for the project,
Tigers may not be the first thing that springs to mind when you think about leading process improvement programs. But Jim Lawless, founder and CEO of leadership coaching company Taming Tigers, says that the fierce felines have more to to do
Rick Arthur, Senior Vice-President and Chief Information Officer at the Brickman Group, joins Ron Ambuter, Senior Vice President, Corporate Business Process Incubator, to discuss the alignment gap between IT departments and the rest of the business. In this interview,
The conventional thinking around customer loyalty is that the only metric that really matters is whether your customer would refer you to others, says British retail expert Peter Wray. In this Process Perspectives podcast, part of a special Retail Excellence Week content series, Wray
Radio Frequency Identification may have begun its life as a tool for the US military, but over the last few years it's really begun to take off as a means for retailers to track inventory throughout the entire supply chain. The technology gives each product, or asset, a unique
It’s often said that employees can be a firm’s most important asset. But how can retailers make sure that employees live up to that truism? Marla Debbaudt, Director of Talent Management Operations at Gap Incorporated, joins PEX Network to discuss how the
What makes the difference between a Business Process Outsourcing program that goes well and one that goes terribly wrong? In this Process Perspectives podcast, the winner of the Process Excellence Network's Best Business Process Outsourcing Project Award, Serco Consulting, says
Debashis Sarkar, author and Asia's Service Lean Pioneer; shares his views on culture building and its associated trials and tribulations. In this Process Perspectives podcast, Sarkar discusses how your organization can begin to plot out a path to turning around its culture
Gaining the buy-in of upper management and employees for Lean change initiatives, can be one of the biggest challenges faced by process improvement professionals. In this Process Perspectives podcast, Peter Stoppelenburg, Director of High Performance Organization at Dutch power
Keeping Lean front of mind for your leadership comes down to results, says Geoff MacDiarmid, Head of Lean Europe at Deutsche Bank. In this PEX Network podcast, Geoff discusses the ways that Deutsche Bank makes process excellence a key part of the culture at Deutsche bank, and discusses
Can existing manufacturing practices be adapted to support sustainable business? That's the question that Andrea Pampanelli, Driveline CI Leaders and Environmental Specialist at GKN, is seeking to answer. Andrea is doing her PHD on applying Lean and Green principles to manufacturing.
