BPM, Lean Six Sigma & Continuous Process Improvement | Process Excellence Network

Getting a good price out of your suppliers  and developing long-term strategic relationships is important when your business is purchasing goods and services, but what happens next? In this Process Perspectives podcast, Amy Good and Dipan Karumsi, both senior

Many hospitals and other healthcare organizations are using Lean Six Sigma methodologies for process improvement, but very few have adopted Business Process Management or BPM. Could that be about to change? A Canadian hospital has been pioneering the use of BPM technology to improve

Heard about process frameworks but not quite sure what they are or why anyone would want to use them? Process frameworks provide a common language and approach for companies to compare processes, functions and activities to allow for a host of activites like benchmarking,

Are the principles of Lean manufacturing and software development complementary? For an increasing number of organizations, the answer to that question is yes. Software and automation can bring great efficiency to a business but the value that software brings is

Strategy Mapping - what is it and why does it matter in process improvement? In this Process Perspectives podcast Nuray Sen, Head of Quality Management at Siemens Turkey, describes how the company uses strategy mapping techniques as an integral part of its continuous improvement

You might be doing things perfectly but what if your suppliers aren’t? It might be that you're stuck holding the "hot potato" when things go wrong. So how do you reduce the process excellence disconnect between you and your suppliers? In this Process

Continuous improvement often resembles a sporadic effort as many companies struggle with moving beyond a project-based focus on improvement to embed improvement as part of the daily work culture. So how do you put the continuous back in improvement? In this Process Perspectives

In a report out earlier this year Forrester Research predicted that by 2014 over half of all consumer purchases in the US will be made online or informed by online research. What impact will that have on process and operational excellence? In this Process Perspectives , Aaron

Is trust in big business and government at an all time low? In a few short weeks "Occupy Wall Street" protests have spread to cities across the world with street demonstrations and "tent cities" sprouting up in New York,  London and other major

A recent survey conducted by i-nexus and PEX suggested that over 80% of companies were using spreadsheets to manage each stage of the business execution process; planning and cascading business goals, driving execution of strategic initiatives, and tracking the impacts of those

Are you a data driven decision maker? Dr. W. Edwards Deming once famously said “In God we trust; all others must bring data”. Indeed, process improvement approaches like Six Sigma emphasizes the importance of data collection, analysis and control. But in a new book author

What does the coming year hold in store for Lean Six Sigma and process improvement practitioners? Today, the risks are higher and the pace of change is faster than even a couple of years ago, says Gregory North, Vice President of Corporate Lean Six Sigma at Xerox, which means that

We've entered an era where one banker in London can lose his company billions of dollars and force the resignation of his CEO, says Dov Seidman author of the book  HOW:  Why HOW We Do Anything Means Everything … in Business (and in Life) .  In this Process

Hoshin Planning – what is it and how do you use it successfully? In this Process Perspectives podcast George Dramowicz, retired VP of Global Quality & Lean at Merix Corporation, explains the concept of Hoshin Planning and offers practical advice on how to implement it

According to Fortune Magazine, CEOs at Fortune 500 companies have an average tenure of less than 5 years. So how do you shape your long term vision for process excellence when you don’t even know who’s going to be leading your company from one year to the next? In this