BPM, Lean Six Sigma & Continuous Process Improvement | Process Excellence Network

In a special guest podcast hosted by Jane Gray, Editor of Lean Management Journal, Celia Banks, Continuous Improvement Lead for Pfizer Worldwide R&D Business Technology explains how the pharmaceutical giant is viewing developments in lean and green thinking.  

Be wary of moving up too quickly or taking a promotion before you're ready . Perhaps not the most intuitive thing for an ambitious young executive, but one of the key pieces of advice from today's guest.  In this week’s "What I wish I’d known"

The devastating earthquake that struck Haiti over a year ago killed hundreds of thousands of people and completely destroyed the country’s infrastructure. A few weeks after the quake, Russell Maroni, then an X-ray technologist at a Florida hospital, found

We've seen Lean applied to services and healthcare. But can lessons on manufacturing efficiency and quality be applied to the education system? In this Profit through Process podcast we speak with Tom Mason, Professor Emeritus of Economics & Engineering Management

Know when to deploy Six Sigma tools and don't make it scary, says Diane Francisco, Director, MBB of Process Excellence and Change Management at Covance Laboratories. In the first of our “What I wish I’d known” interviews with senior process excellence

Healthcare in developed economies is  facing a two-pronged attack: aging populations and governments that can no longer afford the burgeoning costs. So doing more with less is not just a buzz slogan in healthcare - it’s becoming a critical imperative.  And the

How do you make sure that your relationship with your outsourcing partner is functioning as well as it could be?  Capgemini won the Process Excellence Network's award for "Best Project Contributing to Innovation" for a project entitled "Transformation in

Last week in Orlando IQPC announced the winners of for its Process Excellence Awards – honoring individuals and businesses that have delivered outstanding results in some aspect of their process improvement initiatives. We’re going to be doing a series of podcasts and

A lot has been made of the difference between private and not for profit organizations. But from a process improvement perspective, are they really that different? Erika Westbay, Program Director of BPM at the Nature Conservancy, a non profit environmental organization, doesn't

Tough economic times need new process improvement initiatives. And at IQPC's Profit through Process summit in Orlando last week, many blamed a tough economy for what some say is growing interest in Business Process Management technology. In this Profit through Process

Lean, which seeks to remove waste from processes, has been used for decades in manufacturing. More recently, service industries have started applying lean methodologies to streamline their operations and make efficiencies.Proponents say that Lean can just as

What is the point of a business? The answer to that was relatively straightforward for Dr. Peter Drucker, a hugely influential theorist, professor, consultant and social scientist: businesses exist to create a customer. Departing from that simple principle Dr. Drucker's

How do you ensure that you’re not busy perfecting the typewriter when your competitors have the latest Apple i-gadget up their sleeve? In this Profit through Process podcast, PexNetwork speaks to  Charles Faulkner, Author and neuro-linguistic practitioner, who says

Jim Ford, Managing Director of Finance Reengineering at Citi, says that a holistic approach is necessary to achieve true BPM. In this Profit through Process podcast, Ford discusses how the international financial conglomerate is using technology and process improvement as

Vision? Check. Mission statement? Check. Execution...er, well at least we've got the strategy. It's a failing common to many businesses: company slogans and strategies cooked up in the boardroom fail to translate into real results. So just how should you align