BPM, Lean Six Sigma & Continuous Process Improvement | Process Excellence Network
Summary: Six Sigma and Process Excellence IQ facilitates access to a wealth of relevant content for Process Excellence, Lean, and Six Sigma practitioners. Further enhanced with an online community of your peers, we will provide you with the tools and resources to help you perform more effective and efficiently, while enhancing the quality operations within your organization. As our industry becomes more and more dependent on the web for information, Six Sigma and Process Excellence IQ has been developed to provide six sigma professionals with instant access to information. Leveraging our strength and foundation in education, IQPC and Six Sigma and Process Excellence IQ are uniquely positioned to provide a comprehensive library of webcasts gathered from our events, as well as exclusive content from leaders in the space.
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Creating a memorable client experience goes beyond simply listening to and acting on client feedback, according to Vanguard, a US-based investment management company. Earlier this year Vanguard began a journey to improve how it treated its customers by looking at a
There's more to Business Process Management (BPM) than just automating processes, says Ian Gotts, CEO and founder of BPM software provider Nimbus. In this Profit through Process podcast, Gotts says that process management has really moved beyond the IT department
It's time to move beyond projects, says the Vice President of Six Sigma at one of Canada's leading packaged food companies. Bruce Miyashita, Vice President of Six Sigma at Maple Leaf Foods argues that companies need to think about quality and improvement in what he
Lean can be used for more than just manufacturing, according to Tina Capotorto, Director of Process Improvement at GE Oil & Gas. Capotorto has been applying some of the principles of lean manufacturing to the office environment and getting interesting results. In
It's a problem that manufacturers have faced for decades: international competition forcing factories to cut costs, improve quality and increase efficiency. It's one of the reasons, in many ways, why Lean and Six Sigma were invented in the first place. Andreas de Boer, Lean Six
Facebook and Twitter may be reshaping the ways that we communicate with our friends and family outside of work. But apart from our marketing departments, are they really appropriate in the workplace? Clay Richardon, a senior analyst serving Business Process professionals with
Imagine working in a company where strategic priorities change every four years or so depending on politics and where billions of dollars are tied up in infrastructure, some of which doesn't even reside on this planet and you get a sense of the sorts of challenges that face NASA
Birds, bees, and ants are not the normal sorts of creatures that inhabit the hallowed case studies of business textbooks. But their ability to collaborate in decentralised ways on complex activities has a thing or two to teach us about project management. In this "Profit
In the not so distant past, news and information used to drift around the world on ships, carried by messengers. But as the 20th century advanced, so too did the pace at which information travels. As a result, Adrian Pasciuta, Technical Director at solution provider Vitria Technology,
As anyone who has ever languished on a customer helpline or had a product fail at a critical moment can attest, the interactions we have with companies and their products influence whether we decide to buy from that company again. In this "Profit through Process" podcast we
It's still up for debate whether innovation is something that can be structured, sped up, and essentially "taught." This hasn't stopped Cenovus Energy, a progressive Canadian oil company, from developing an innovation and continuous
In this Profit through Process podcast recorded live from IQPC's 6th Annual Business Process Excellence in Financial Services Exchange, Genna Weiss of Six Sigma & Process Excellence speaks with Evin Kose, vice president of cost management for Finansbank Turkey. Kose
In this Profit through Process podcast, Genna Weiss of Six Sigma & Process Excellence IQ speaks with Emmanuel Decroix, global Lean Six Sigma leader for BNP Paribas Corporate Investment Banking, to discuss the major themes, most talked about topics, and intriguing highlights of
Lucie Stoker of IQPC speaks with Codin Caragea, BPM director for OTP Bank Romania, who discusses the operational excellence developments within his organization over the last 4 to 5 years. Caragea reflects on how the rapid growth of his organization had led to the initiation of a
Lucie Stoker of IQPC speaks with Codin Caragea, BPM director for OTP Bank Romania, who discusses the operational excellence developments within his organization over the last 4 to 5 years. Caragea reflects on how the rapid growth of his organization had led to the initiation of a
