BPM, Lean Six Sigma & Continuous Process Improvement | Process Excellence Network

What does it take to lead a successful Lean transformation in your company? One of the winners of PEX Network's European Process Excellence Awards tells us what it took them. Jason Chipchase, Head of Operational Excellence at Virgin Media, one of Britian’s largest

Matt Aguilar, Business Process Improvement Lead at Southern California Edison, joins Jon Wetzel of Lean for Everyone, to discuss Process Improvement implementation in the utilities sector. First he outlines how Process Improvement fits into the structure and culture of Southern

Business is booming in the Middle East and Lean Six Sigma is starting to play a crucial role, says Aref Al Awadi, Team Leader Business Process Development, Kuwait Petroleum Industries. But, he adds, sometimes culture is blamed for what are just plain bad habits. In this

How do you assign value to sustainability? Are company profits and environmentalism compatible goals? Companies are starting to wake up to the financial benefits of sustainability, says J ohn Peloza, a business professor at Simon Fraser University in British Columbia,

Six Sigma can be perceived as slow and arduous, says Tom Goodwin, Director of Lean Six Sigma at Motorola Mobile Devices, but it doesn’t need to be. The key, he says, is understanding the "why".  Tom joins PEX Network to share his best practice tips for rolling

A fast moving industry, a business growing by acquisition and expanding its service offering, and processes that were straining under the pressure? Sound familiar? Those are the challenges that faced Singapore Telecommunications Ltd, Asia's answer to America's AT&T, when they

In this week’s What I wish I’d known interview John Murphy, Assistant Vice President Process Excellence at rail transport company CSX, describes the lessons he’s learned along the way, and even reveals why railroads are in his DNA.

Remember that the best people aren't always the right people for a particular role, says Christina Pritchard, Founding Director of Meta-Lucid. In this podcast interview with Jon Wetzel from Lean for Everyone, Pritchard talks about the role of talent

Quality is often seen to drive bottom line impact. But can it really make on impact on top line growth? In this week's What I wish I'd known interview, Anu George, Chief Quality Officer at Morningstar Research, details why she thinks it can. She also talks about

It's an industry that's at the whim of weather, under pressure from rising oil prices, at risk from terrorism...and even unpronounceable Icelandic volcanoes sometimes get in on the action. In this Process Perspectives podcast Brian McConnell, Manager of

We're now entering the first world war of talent for the  top one percent of really leading edge players, says futurologist and author James Bellini. In this Profit through Process interview with Lean for Everyone blogger Jon Wetzel, Bellini reveals what the war for talent means

When you've worked twenty five years in continuous improvement, you'll get to the end of that time and realize that you've got another twenty years to go, says Mark Fendley, a Master Black Belt at car manufacturer BMW. In this Profit Through Process What I Wish I'd

Michelle Ray, the CEO of Walkabout Seminars International and an expert in Personal Leadership and Workplace Relationships, joins Jon Wetzel from Lean for Everyone to discuss steps to encourage positive change and engagement, the role of leadership attitude and intercompany relationships

It’s all well and good to sit in a glass tower and come up with cutting edge strategies to trounce the competition. But like so many things in life a well executed strategy is easier said than done. Hoshin planning can help, says Paul Docherty, CEO and co-founder of

All business leaders should have to learn about process, according to  Beth Gollogly, Vice President of Business Process Improvement at Iron Mountain, an information management solution provider.  In the latest of our "What I wish I’d known" interview