EP24 | Guillaume Cabane - 4 Simple churn crushing tactics to unlock hyper-growth for your startup | File Type: audio/mpeg | Duration: 2812
4 Simple Churn Crushing Tactics to Unlock Hyper-Growth for Your Startup
EP23 | Eleanor Dorfman - Faster is not always better: How Segment improved retention by adding friction to their onboarding process | File Type: audio/mpeg | Duration: 2601
How Segment improved retention by adding friction to their onboarding process
EP22 | Michael Redbord - How HubSpot turns customers into marketers by creating a customer-driven culture | File Type: audio/mpeg | Duration: 2820
Today on Churn.fm we have Michael Redbord, the General Manager of Service Hub at HubSpot.We talked about why you should proactively turn your customers into your best marketers, how customer success teams play an important role in doing it, and why you...
EP21 | Jinny Oh (Wandr) - How product strategy and UX design impact churn | File Type: audio/mpeg | Duration: 2705
How product strategy and UX design impact churn
EP20 | John Gleeson - How KeepTruckin keeps a near-perfect customer retention rate | File Type: audio/mpeg | Duration: 2698
How KeepTruckin keeps a near-perfect customer retention rate
EP19 | Wes Bush (ProductLed Institute) - Product-led growth, a buzz word or just good business? | File Type: audio/mpeg | Duration: 2773
Product-led growth, a buzz word or just good business?
EP18 | Tina Todorovic - How this early-stage startup used instructional videos to curb churn | File Type: audio/mpeg | Duration: 2361
How this early stage startup used instructional videos to curb churn
EP17 | Stephen Levin (Zapier) - Why churn cannot be measured with a single number | File Type: audio/mpeg | Duration: 2717
Why churn cannot be measured with a single number
EP16 | David Skok (Matrix Partners) - Why churn is a critical metric for investors to understand when evaluating a startup | File Type: audio/mpeg | Duration: 2717
Why churn is a critical metric for investors to understand when evaluating a startup
EP15 | April Dunford - How to develop a retention building product positioning | File Type: audio/mpeg | Duration: 2725
How to develop a retention building product positioning
EP14 | Dennis Kayser - How Forecast uses predictive modelling to combat churn | File Type: audio/mpeg | Duration: 2394
How Forecast uses predictive modelling to combat churn
EP13 | Andrus Purde - How user acquisition impacts churn and how to measure it effectively | File Type: audio/mpeg | Duration: 2305
How user acquisition impacts churn and how to measure it effectively.
EP12 | Patrick Campbell - How Profitwell increased their customer lifetime value from $6k to $150K | File Type: audio/mpeg | Duration: 2508
How Profitwell increased their customer lifetime value from $6k to $150K
EP11 | Mike Fiorillo - How Invision accidentally increased retention by focusing on virality | File Type: audio/mpeg | Duration: 2534
How Invision accidentally increased retention by focusing on virality
EP10 | Julie Hogan (Drift) - Drift's focus on their customer's success and it's churn crushing effects | File Type: audio/mpeg | Duration: 2636
Drift's focus on their customer's success and it's churn crushing effects
