CHURN FM
Summary: CHURN FM is the podcast for subscription economy pros. Every Wednesday we hear how the world’s fastest growing companies are tackling churn and using retention & engagement to fuel their growth.
- Visit Website
- RSS
- Artist: Andrew Michael
- Copyright: © 2024 CHURN FM
Podcasts:
Today on the show we have James Mulvany, founder and CEO of Podcast.co and Radio.co In this episode, we talked about what drives James to keep building new companies in the content and streaming space, why the podcast industry is still full of untapped...
Today on the show we have Emmanuel Straschnov, co-founder and co-CEO of Bubble. In this episode, we talked about the rise of no-code tools’ popularity, why Bubble decided to raise funding, and the challenges they face with churn due to the nature of...
Today on the Churn FM we have Nathan Barry, founder, and CEO of ConvertKit! In this episode, we talked about what drove Nathan to start ConvertKit, how switching to focus on a niche has impacted the company's product strategy and churn rate, and how it...
Today on the Churn.fm, we have Olga Andrienko, Head of Global Marketing at SEMrush.In today's episode, we discussed SEMrush’s rapid growth and how it affected their churn rate, why they decided to switch their focus to customer retention, and how they...
Today on Churn.fm, we have Ziv Peled, Chief Customer Officer at AppsFlyerIn today's episode, we discussed how Ziv built AppsFlyer’s customer success team from scratch, how he set the key metrics, and how the team evolved to generate over $100 million in...
Today on Churn.fm, we have Huw Slater, the Chief Financial Officer at Travelperk!In today's episode, we discussed the importance of looking at cohorts when measuring retention, how Huw goes about measuring a customers' lifetime value, and whether or not...
Today on Churn.fm, we have Aazar Shad, Head of Growth at User Pilot!In today's episode, we discussed how Aazar realized User Pilot had a churn issue as they were rapidly growing, the signals he uses to identify churn risk, and how he went about building...
How Chargebee’s Customer Success team increases expansion revenue with data
How UX writing can be a game-changer in fighting churn
How Wistia’s creative brand voice helps them retain their customers
Churn challenges in small & medium-sized businesses: how to overcome them
How to create a stickier product with the right partnerships
How to combat involuntary churn with a human-first approach
Why fighting churn starts with finding the right metrics
Retention is the key to successful marketing: why marketers should pay more attention to churn
