BPM, Lean Six Sigma & Continuous Process Improvement | Process Excellence Network
Summary: Six Sigma and Process Excellence IQ facilitates access to a wealth of relevant content for Process Excellence, Lean, and Six Sigma practitioners. Further enhanced with an online community of your peers, we will provide you with the tools and resources to help you perform more effective and efficiently, while enhancing the quality operations within your organization. As our industry becomes more and more dependent on the web for information, Six Sigma and Process Excellence IQ has been developed to provide six sigma professionals with instant access to information. Leveraging our strength and foundation in education, IQPC and Six Sigma and Process Excellence IQ are uniquely positioned to provide a comprehensive library of webcasts gathered from our events, as well as exclusive content from leaders in the space.
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Podcasts:
Designing metrics that matter Business is in the habit of collecting all kinds of data on everything from quality through to effiiency. But in today's ultra-competitive environment how much of that data is really telling companies the one question they really need to
When a heavily pregnant Marissa Mayer, a former executive from Google, took over as CEO of beleaguered Internet company Yahoo earlier this year, many saw it as proof positive that the glass ceiling – the invisible barriers that keep women from getting to the top spot – had
When German Chancellor Angela Merkel’s plane touched down in Athens last week, protesters were already gathering in the streets. They are outraged by what they see as extreme and unnecessary conditions attached to the multi billion dollar bailout afforded to Greece since its
Everyone seems to want to be an innovator these days – but what does innovation actually mean? And can it actually be a repeatable and predicable process? In this Process Perspectives podcast Michael E. Raynor, Innovation Portfolio Leader, Strategy, Brand & Innovation
How to keep a remote workforce connected Some companies have always had distributed workforces – logistics companies with small armies of drivers, sales people who are always on the road, and other types of businesses where staff don’t come in to the same place
Thinking of centralizing your human resources function into a shared services center? There are some legal risks that you should be aware of, according to an expert in American labor and employment law. An HR Shared Services environment can magnify your legal compliance risks and create
Oil & gas companies operate in a complex environment where the end to end process might be handled by not just different business units but also potentially different companies and subcontractors. So when you’re dealing with suppliers how can you not only identify but also
Organizations can spend months mapping their "As Is" processes (i.e. documenting how they currently work) to try to understand what's really happening inside their organizations - just so that they can change it! But is there a better way? In this Process
In many businesses today, employees are expected to process vast amounts of information from a variety of sources and systems. But how do you ensure that that data is transformed into a useful and intelligible form for all of your employees? In this Process Perspectives podcast, Dan
Voice of the customer (VOC) is a technique to understand your customer’s needs and requirements. Objective metrics like the number of product returns or subjective metrics like customer feedback on their overall satisfaction can help your business understand how it is
It's difficult to fly a plane blindfolded When Eric Beylier took over the procurement function at oil and gas chemical manufacturers TETRA Technologies five years ago he had his work cut out for him: a series of acquisitions had left the procurement processes
Anytime you change processes you get people who fall somewhere along the spectrum of enthusiastic adopters through to avid resisters. And if you’re encountering a fair bit of resistance to your process changes maybe it’s time to look at the root causes. In this
The evolution of process management at an oil giant In this Process Perspectives interview, Jim Boots, author of a new book out called BPM Boots on the Ground details the lessons he learned about Business Process Management (BPM) implementation during his 30+ year career at oil
A lot of companies – especially software vendors - are talking about the potential of big data. Proponents says that analysing big data sets can help businesses derive competitive insight that might give you that critical edge on competitors. But is it all hype or is it something
Traditional improvement methodologies often take a gradual approach to improving operations – slowly and over time you make incremental improvements to your business operations.But in this time of fast moving markets and technology where a company’s share price can go
