BPM, Lean Six Sigma & Continuous Process Improvement | Process Excellence Network
Summary: Six Sigma and Process Excellence IQ facilitates access to a wealth of relevant content for Process Excellence, Lean, and Six Sigma practitioners. Further enhanced with an online community of your peers, we will provide you with the tools and resources to help you perform more effective and efficiently, while enhancing the quality operations within your organization. As our industry becomes more and more dependent on the web for information, Six Sigma and Process Excellence IQ has been developed to provide six sigma professionals with instant access to information. Leveraging our strength and foundation in education, IQPC and Six Sigma and Process Excellence IQ are uniquely positioned to provide a comprehensive library of webcasts gathered from our events, as well as exclusive content from leaders in the space.
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Podcasts:
Doing the same thing and expecting different results is the definition of insanity, according to the old saying. For today's businesses,doing business as usual no longer cuts it when markets are evolving so quickly. With the various pressures that today’s
Doing the same thing and expecting different results is the definition of insanity, according to the old saying. For today's businesses,doing business as usual no longer cuts it when markets are evolving so quickly. With the various pressures that today’s
Getting everyone in your organization excited about Business Process Management is only part of the battle. There are still many things that can go wrong when it comes to actually deploying your BPM program.In this Process Perspectives podcast, Forrest Breyfogle, a Lean Six Sigma and
Call centers are highly regulated environments. Staff are usually measured on everything from response through to average handle times. But sometimes focusing on these metrics can lead to undesirable results – as anyone who has been driven crazy by a company’s call center
Call centers are highly regulated environments. Staff are usually measured on everything from response through to average handle times. But sometimes focusing on these metrics can lead to undesirable results – as anyone who has been driven crazy by a company’s call center
We all need to do things faster in business today. Products need to come to market faster. Services need to be delivered faster. And we need to be able to roll with the punches as markets and consumers quickly move onto the next thing.So what impact is that having on the role of the
Documenting your business processes is the first step in any business process transformation. Most organizations start by drawing graphical representations of their processes – effectively flowcharts - using lightweight software like Microsoft Visio, or SmartDraw. Process Mapping
Documenting your business processes is the first step in any business process transformation. Most organizations start by drawing graphical representations of their processes – effectively flowcharts - using lightweight software like Microsoft Visio, or SmartDraw. Process Mapping
The rise of social media and mobile technologies have lead to wide spread changes in behaviour. But what about the impact on businesses and processes? In this Process Perspectives podcast Darren Johnson, Chief Growth Officer at Kodak's Personalised Imaging Business, discusses
In life, as we age we say we grow wiser and with a few gray hairs to show for it. So what can you expect in an organization once you’ve been doing process excellence for a few years? In this Process Perspectives podcast, Forrester's Derek Miers explains the
Millions of words have been written about how to improve the way we handle change in business. Yet, despite lots of great advice and methods out there, we still have a lot of problems in actually making change happen! The guest on today’s program says that she thinks that when it
It’s a hotly debated topic among process professionals – should you set up a center of excellence or shouldn’t you and if you do decide to set one up, what are the things you should look out for? In this Process Perspectives podcast Greg Bussing, Director of
We’ve seen process improvement methodologies like Lean and Six Sigma spread from manufacturing industries to almost all types of industries, companies and even departments within companies. But there’s been one profession that’s traditionally been seen as a hold out
It’s been a challenging few years for the pharmaceutical industry. The industry faces the expiration of blockbuster patents and increasing competition from generics manufacturers in low cost countries. So what are the biggest challenges the industry faces and how are leading
In today’s net-speed world communications ping around the world in milliseconds. But we haven’t quite caught up to that speed when it comes to moving physical products around the globe. Is that starting to change? In this Process Perspectives podcast, Nikolai
