BPM, Lean Six Sigma & Continuous Process Improvement | Process Excellence Network
Summary: Six Sigma and Process Excellence IQ facilitates access to a wealth of relevant content for Process Excellence, Lean, and Six Sigma practitioners. Further enhanced with an online community of your peers, we will provide you with the tools and resources to help you perform more effective and efficiently, while enhancing the quality operations within your organization. As our industry becomes more and more dependent on the web for information, Six Sigma and Process Excellence IQ has been developed to provide six sigma professionals with instant access to information. Leveraging our strength and foundation in education, IQPC and Six Sigma and Process Excellence IQ are uniquely positioned to provide a comprehensive library of webcasts gathered from our events, as well as exclusive content from leaders in the space.
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Podcasts:
In this Profit through Process podcast, Bill Black, Group Senior Vice President for Quality and Operational Excellence at ABB, discusses best practices for maintaining and improving customer confidence. You will hear how ABB measures its customers' perception of the company's performance
In this Profit through Process podcast, Genna Weiss of Six Sigma IQ speaks with Thomas Kedrowski, Senior Vice President of Operations and Supply Chain for PolyOne Corporation, who discusses how PolyOne launched its global Lean Six Sigma program and achieved award-winning recognition at
In this podcast, Toby Cook, Manager-Products and Training, Six Sigma, Boral, shares his thoughts on leveraging continuous improvement for maximum effect within an organization. Cook discusses the role that continuous improvement can play with cost reduction, and he provides tips to make
In this podcast, David Tarbotton, a Quality and Continuous Improvement Master Black Belt for Nestle Australia, speaks about some of the challenges concerning Process Excellence and where he sees Process Excellence, as well as the progression of Process Excellence professionals’
In this Profit through Process podcast, Genna Weiss of Six Sigma IQ speaks with Jason Schulist, Director of Continuous Improvement for DTE Energy, who is the winner of the North American 2010 IQPC Process Excellence Award for Best Improvement Program. Schulist discusses the 10-plus year
In this podcast, Lyndi Gillespie and Deepa Kumar, Operational Excellence Experts within Global Manufacturing and Supply Biopharmaceuticals for GlaxoSmithKline, discuss how their organization has embedded Lean Six Sigma within its culture. You will hear the change management techniques
David Haigh, Process Excellence Manager at Johnson & Johnson, speaks about how Lean Six Sigma can get your organization to listen to its customer and separate work from waste. In addition, Haigh shares some of his dashboards knowledge that he will be presenting at the upcoming IQPC
Many call centers face the challenge of balancing the demands of improving productivity while still satisfying customers. Call centers cannot operate as the high performance call center they strive to be if they don’t treat their customers as their most important asset. In this
William Harris of Freightliner Custom Chassis Corporation speaks to Six Sigma IQ on recently being declared a finalist in the Best Green Process Improvement category for the 2010 IQPC Process Excellence Awards. Harris discusses the Freightliner project, how the company has developed its
In this Profit through Process podcast, Genna Weiss of Six Sigma IQ speaks with Chuck Chada, Vice President of Lean Six Sigma Strategic Initiatives for Xerox Corporation, who discusses Xerox's finalist honor in the Best Improvement Program category for IQPC's 2010 Process Excellence
Thinking about becoming a certified Lean Six Sigma Black Belt or Master Black Belt? Have you done the research on certification training programs, but don’t know how to narrow down your options? Then this Profit through Process podcast may help. Genna Weiss of Six Sigma IQ speaks
If you are curious to hear more about IQPC’s 11th Process Excellence Awards before winners are announced in January, then listen to this Six Sigma IQ podcast. Genna Weiss of Six Sigma IQ speaks with three Process Excellence Awards judges: Mark Fendley, Continuous Improvement
Looking for a way to radically increase your organization’s ability to deliver successful customer outcomes? Learn what most successful companies over the past decade use: Outside-In Thinking. In this Profit through Process podcast, Genna Weiss of Six Sigma IQ speaks with renowned
In this podcast Stephen Dawson, Director of Communication and Strategic Planning for the Heritage Company, a full-service non-profit agency, talks with Customer Management IQ’s Blake Landau on how to improve call quality and customer satisfaction. In recent years, the drive
In this Profit through Process podcast, Genna Weiss speaks with Ali Fouani, a certified DFSS Master Black Belt and a certified Six Sigma Black Belt with over 16 years experience in product development, quality, operations and manufacturing. Fouani goes over the DFSS tools that your
