EP 161 | James Mayes (Mind The Product) - Transitioning to a subscription-based business. | File Type: audio/mpeg | Duration: 2127
EP 161 | James Mayes (Mind The Product) - Transitioning to a subscription-based business.
EP 160 | Andrew Peterson and Spencer Dent (Clozd) - Qualitative churn analysis. | File Type: audio/mpeg | Duration: 2332
EP 160 | Andrew Peterson and Spencer Dent (Clozd) - Qualitative churn analysis.
EP 159 | Steffen Hedebrandt (Dreamdata) - How turning customers away increases retention. | File Type: audio/mpeg | Duration: 1996
EP 159 | Steffen Hedebrandt (Dreamdata) - How turning customers away increases retention.
EP 158 | Jonathan Widawski (Maze) - How Maze Segments Churn Based On Their Products Vision | File Type: audio/mpeg | Duration: 1836
EP 158 | Jonathan Widawski (Maze) - How Maze Segments Churn Based On Their Products Vision
EP 157 | David Darmanin (Hotjar) - Understanding the difference between acceptable and worrying churn | File Type: audio/mpeg | Duration: 2287
EP 157 | David Darmanin (Hotjar) - Understanding the difference between acceptable and worrying churn
EP 156 | Kyle Pursell (Shopify) - Leveraging email to increase engagement & retention | File Type: audio/mpeg | Duration: 2247
EP 156 | Kyle Pursell (Shopify) - Leveraging email to increase engagement & retention
EP 155 | Maranda Dziekonski (Swiftly) - Building out a high-touch Customer Success team | File Type: audio/mpeg | Duration: 2029
EP 155 | Maranda Dziekonski (Swiftly) - Building out a high-touch Customer Success team
EP 154 | Bryan Plaster (CompleteCSM) - Creating true customer evangelists with workshops and success days | File Type: audio/mpeg | Duration: 2572
EP 154 | Bryan Plaster (CompleteCSM) - Creating true customer evangelists with workshops and success days
EP 153 | Aggelos Mouzakitis (Glofox) - Taking a more human approach to diagnosing churn and retention. | File Type: audio/mpeg | Duration: 2080
EP 153 | Aggelos Mouzakitis (Glofox) - Taking a more human approach to diagnosing churn and retention.
EP 152 | Diana De Jesus (Catalyst) - How to break into Customer Success and tips to thrive in the role | File Type: audio/mpeg | Duration: 2269
EP 152 | Diana De Jesus (Catalyst) - How to break into Customer Success and tips to thrive in the role
EP 151 | Christian Wiklund (unitQ) - How unstructured user feedback can impact churn & retention. | File Type: audio/mpeg | Duration: 2284
EP 151 | Christian Wiklund (unitQ) - How unstructured user feedback can impact churn & retention.
EP 150 | Chris O’Neil (Glean) - The importance of alignment, clarity, and cohesion across a team to reduce churn, and how to achieve it. | File Type: audio/mpeg | Duration: 2614
EP 150 | Chris O’Neil (Glean) - The importance of alignment, clarity, and cohesion across a team to reduce churn, and how to achieve it.
EP 149 | John Zeratsky (Character) - Using Design Sprints to increase retention. | File Type: audio/mpeg | Duration: 2313
EP 149 | John Zeratsky (Character) - Using Design Sprints to increase retention.
EP 148 | Mohammad Nasrullah (Integry) - The impact of integrations on churn and retention. | File Type: audio/mpeg | Duration: 2112
EP 148 | Mohammad Nasrullah (Integry) - The impact of integrations on churn and retention.
EP 147 | Philipp Wolf (Custify) - The importance of data hygiene when implementing a Customer Success tool. | File Type: audio/mpeg | Duration: 2132
EP 147 | Philipp Wolf (Custify) - The importance of data hygiene when implementing a Customer Success tool.
