ServiceNow Podcasts

Vipul Agochiya hosts Alex Sanginov to deep-dive into analytics product building by activating the 5-Pillars of analytics strategy. What does it take to transition into Product Thinking? To learn more about Data & Analytics team, visit us at: https://www.servicenow.com/analyticsatnow   To explore other ServiceNow podcasts: https://www.servicenow.com/podcast  See omnystudio.com/listener for privacy information.

Conversation centered on "the What, the When, the Why, and the How" to lead data analytics team with Brian Hoffman, Director of Data Science, and Marina Schubow, Head of Marketing Analytics at ServiceNow.  To learn more about Data & Analytics team, visit us at: https://www.servicenow.com/analyticsatnow   To explore other ServiceNow podcasts: https://www.servicenow.com/podcast  See omnystudio.com/listener for privacy information.

An insightful conversation with Vijay Kotu, SVP of Analytics at ServiceNow to get mindshare on structuring the Analytics team and behind the scene decision-making. To learn more about Data & Analytics team, visit us at: https://www.servicenow.com/analyticsatnow   To explore other ServiceNow podcasts: https://www.servicenow.com/podcast    See omnystudio.com/listener for privacy information.

2021 Developer MVP Ashley Snyder joins Chuck to talk about how ServiceNow found her, what it has meant to her career, her favorite feature, and a few laughs along the way. Have a listen. Topics 00:00 Introductions 05:01 ServiceNow found Ashley 06:00 Where Ashley finds help 06:52 How ServiceNow impacted Ashley's career 07:43 Becoming a specialist 09:40 Ashley's Favorite feature 12:24 Ashley's super hero story 14:50 Funnest thing ever built 16:28 First Knowledge 19:22 Looking forward to CreatorCon 21 22:07 One thing to change 23:36 Ashley's dream job 24:24 Contact Ashley 24:49 Outro Links Ashley's Blog LinkedIn See omnystudio.com/listener for privacy information.

For customers thinking about their digital strategy with fresh eyes, following the impact of the pandemic, what benefits can the Now Platform bring to enabling agility and resilience? Derek Du Preez, influencer and editor at Diginomica is joined with VP & GM UKI Jordi Ferrer and Innovation Evangelist Paul Hardy See omnystudio.com/listener for privacy information.

Now we know what a Workflow is, how can companies think about this in terms of adjusting to distributed work, and how can automation and AI help here? Derek Du Preez, influencer and editor at Diginomica is joined with VP & GM UKI Jordi Ferrer and Innovation Evangelist Paul Hardy See omnystudio.com/listener for privacy information.

We’re in the middle of a workflow revolution, but what does this mean and how should businesses be thinking about this to enable their business goals? Derek Du Preez, influencer and editor at Diginomica is joined with VP & GM UKI Jordi Ferrer and Innovation Evangelist Paul Hardy See omnystudio.com/listener for privacy information.

CCW Digital's lead analysts Brian Cantor and Matt Wujciak sat down with Mike Luessi, ServiceNow's GM for healthcare and life sciences, to discuss how COVID-19 has impacted customer experience in healthcare, and customer service as a whole.  Topics include:  Insights from Mike's recent interview with Forbes on vaccine distribution and administration The future of self-service AI and automation's greatest impacts on customer experience Digitized workflows (and so much more) For a deeper dive into this topic, check out ServiceNow's webinar on 10 best practices to solve vaccine management challenges. See omnystudio.com/listener for privacy information.

Chris Haas joins Break Point to discuss App Engine Studio, the all-new low-code way to build apps fast! Topics 00:00 Welcome/Introductions 04:28 Why did ServiceNow build AES? 08:20 Discovering the power of the platform 12:14 Licensing & release schedule 17:54 Templates 22:00 Creatures of habit 25:51 Where we are and where we're going 35:36 More info 37:30 Contact info 37:47 Outro Links Docs: App Engine Studio (Quebec) Mail LinkedIn See omnystudio.com/listener for privacy information.

Finding Water Episode 6:  Host Lisa Wolfe speaks to digital transformation champion Steve Emerson Advisory Solution Architect IT Transformation for ServiceNow .  Steve shares his personal journey and best Digital Transformation practices focused on the most important critical success factor:  a solid IT foundation for a successful Digital Transformation, the CMDB and Visibility. See omnystudio.com/listener for privacy information.

ServiceNow’s VP Innovation Chris Pope talks with Timothy Martin, Programme Management & Business Change Delivery at WhyAye! a ServiceNow partner who’s been checking the platform enhancements out. See omnystudio.com/listener for privacy information.

Command line interface with Chiarng Lin Chuck sits down with Principal Product Manager Chiarng Lin to talk about the Command Line Interface. The discussion covers what it is, who it's for, design considerations, and what we're looking forward to - and more. Join us for a lot of great information exchange an a few laughs. 00:00 Introduction 04:40 Fred Luddy 06:39 Command line interface overview 08:09 Features 12:29 The origins of the CLI 13:32 Free or paid? 14:53 Profiles 15:58 Design considerations 22:36 Early adopters/use cases 24:50 Endpoints & creativity 28:06 Fun question 32:09 Chiarng's feelings of ServiceNow 34:12 Final words on the CLI 34:59 Contact info 35:49 Outro Links Developer Portal Email: chiarng.lin@servicenow.com LinkedIn Docs See omnystudio.com/listener for privacy information.

Heath Ramsey, Sr. Director of Product Management talks about what developers should know about setting up data to be successful with ServiceNow intelligence products, many of the intelligence products in the platform, what's free and what's paid for, the skills you'll need, and more. Topics 00:00 Welcome/Introductions 04:46 Heath's discoverys for maximum PA value 08:28 Structured data and unstructured data 09:54 Example of unstructured data (NLU) 11:38 AI Search 14:45 Flow Designer and machine learning 17:58 Adding value as a developer 20:45 The philosophy of ServiceNow and AI 23:24 Dynamic translation and better experiences 28:05 Regression framework 31:09 Developer skills required 33:30 Free and paid-for capabilities 35:38 Closing takeaways 37:28 Contact information 38:09 Outro Links Developer Portal heath.ramsey@servicenow.com NowLearning Docs See omnystudio.com/listener for privacy information.

In this episode, Venkat Lakshminarayanan, Sr Dir at Now on Now IT Infrastructure and Ops, shares ServiceNow IT’s cloud migration journey. Also check out Now on Now page for a wealth of best practices. See omnystudio.com/listener for privacy information.

ServiceNow Developer Advocate Andrew Barnes joins me to talk about his favorite Quebec developer features. Quebec is the latest release with a lot of goodness you won't want to miss. Topics Application customization Record Producer action Script tracer Command Line Interface Ending Flow Designer Introduction Flow Designer content filtering (Paris) UI Builder DevOps & CI/CD Links Email Developer Portal Product documentation Twitter Community LinkedIn See omnystudio.com/listener for privacy information.