UX Podcast

When Bart, James and Per start talking, they just don’t stop. This is an extended and thought-provoking interview with Bart Schutz that we recorded at Conversion Jam 4. We talk about persuasion techniques. What’s going on behind the eyes in our reptile brains? How “touching” websites affects your conscious brain. How and when to reach out to […]

  UX Podcast attended one of the biggest conversion optimisation conferences in the world, Conversion Jam 4, organised by Conversionista. We grabbed interviews with 4 of the keynote speakers. There was a definite psychology-theme to our interviews . The brain is a fascinating thing! We talked to copy-optimiser Michael Aargaard, consumer psychology researcher Erik Modig, wheel of persuasion creator Bart Schutz and Roger Dooley of Brainfluence fame. (Listening time: 54 fantastic minutes) References: Contentverve by Michael Aargaard Erik Modig Wheel of persuasion by Bart Schutz Bart presenting at the UX Podcast PreJam 2013 Bart's slides from #cjam4 Neuromarketing by Roger Dooley Brainfluence podcast  

This podcast is episode 5 of 5 recorded at Conversion Jam 4  UX Podcast attended one of the biggest conversion optimisation conferences in the world, Conversion Jam 4, organised by Conversionista. We grabbed interviews with 4 of the keynote speakers. There was a definite psychology-theme to our interviews . The brain is a fascinating thing! We talked […]

Hot on the heels of the launch of the iPhone 6 with it's NFC chip and Apple Pay, we talk to Skip Allum, the author of Designing Mobile Payment Experiences. We learn about the different types of solutions, talk about barriers to use, what hasn't worked, what could work and ponder the future of paying with our phones. (Listening time: 53 minutes) https://soundcloud.com/uxpodcast/83-skip-allums-mobile-payments https://twitter.com/uxpodcast/status/517916413739421696 References: Designing mobile payment experiences (info about the book, blog posts & design patterns) Seqr, Swish and Wywallet (Swedish mobile payment systems) Apple Pay Google Wallet

Hot on the heels of the launch of the iPhone 6 with it’s NFC chip and Apple Pay, we talk to Skip Allum, the author of Designing Mobile Payment Experiences. We learn about the different types of solutions, talk about barriers to use, what hasn’t worked, what could work and ponder the future of paying with our phones. […]

On June 13th 2014 the Consumer Rights Directive came into force across Europe. This law has a direct impact on the way we design our websites within Europe and bans the use of certain dark patterns. We talk to Heather Burns, author of The web designer’s guide to the consumer rights directive, to find out more. […]

On June 13th 2014 the Consumer Rights Directive came into force across Europe. This law has a direct impact on the way we design our websites within Europe and bans the use of certain dark patterns. We talk to Heather Burns, author of The web designer's guide to the consumer rights directive, to find out more. (Listening time: 45 minutes) https://twitter.com/uxpodcast/status/512847798836793344 References: The Interview: Some Dark Patterns now illegal in UK – interview with Heather Burns (including examples) The Book: The web designer's guide to the consumer rights directive Web design and development law - what's new (presentation) EU factsheet about the directive (PDF) Crowd-sourced page collating the various national consumer rights directive laws Heather's previous work on the Cookie Law Blog post by Therese Reuterswärd about the implementation of the directive in Sweden (in Swedish)

This podcast is episode 5 of 5 recorded at Hybridconf 2014Touring UX, design and dev conference Hybridconf landed in Stockholm this year. We were there for both days to listen, learn and most importantly to interview some of the speakers. We managed to chat to four of this year’s speakers. Dan Rubin opened day 1 […]

Touring UX, design and dev conference Hybridconf landed in Stockholm this year. We were there for both days to listen, learn and most importantly to interview some of the speakers. We managed to chat to four of this year's speakers. Dan Rubin opened day 1 with his silo-busting talk "We don't talk anymore". Natasha Irizarry gave us a deeply personal talk "Do what makes you great AKA how UX changed my life". Cat Noone talked about the future of the reading experience in her talk "My Grandmother's books are neatly stored in an app". Scott Hanselman ended up doing two talks, including his hugely entertaining "Javascript and the rise of the new virual machine". (Listening time: 44 minutes) https://soundcloud.com/uxpodcast/81-james-per-at-hybridconf-2014 https://twitter.com/uxpodcast/status/507795951088836608 References: Hybridconf Zach Inglis and Laura Saunders conference organisers Dan Rubin on Twitter Video of Dan Rubin presenting We don't talk anymore at Frontendconf in Zurich Scott Hanselman on Twitter Coder, blogger, teacher, speaker, author Scott Hanselman. Natasha Irizarry on Twitter Cat Noone on Twitter and her website Jonny Ströberg from Confetti Carl Smith's slides from Lessons from the lemonade stand

Episode 80 is a link show. James and Per discuss three articles they've stumbled upon whilst dredging the internets. First - Everything is broken. Really, everything is broken. Can we fix it? Do we care enough to fix it? Second - UX without user research is not UX. Isn't it? Does it matter?  And lastly - Hey designers: stop trying to be so damned clever. Is the cleverness of your design actually getting in the way? How good is your usability filter? (Listening time 43 minutes) https://soundcloud.com/uxpodcast/80-james-per-are-broken https://twitter.com/uxpodcast/status/502717081490849792 References Article 1: Everything is broken By Quinn Norton Heartbleed on xkcd Article 2: UX without user research is not UX By Randy J Hunt Article 3: Hey designers - stop trying to be so damned clever By Hoa Loranger Egg photo by Nick Wheeler (cropped to 1:1)

With Facebook moving messaging to a separate app, unbundling has really hit the big time. What is app unbundling? Should you be adopting it as a strategy for your app/product? Piece of cake to pull off or hideous nightmare? We are joined by Alissa Briggs, Senior UX Manager at Intuit, to talk our way through the unbundling trend. (Listening time 33 minutes) https://soundcloud.com/uxpodcast/79-alissa-briggs-app-unbundling https://twitter.com/uxpodcast/status/497665716783706112 References: Alissa Briggs Why large tech companies are hopping on the app 'unbundling' trend Twitter conversation between James and Alissa Facebook’s Plot To Conquer Mobile: Shatter Itself Into Pieces

In the style of a radio phone-in, James and Per open up the communication channels and talk to you the listener. We took calls live and blind not knowing who was going to ring and what we were going to talk about. The guests in our first experimental listener-phone-in ended up being Edward Dahllöf, Martin Christensen, Ola Carlsson, and Tim Wright. We talked about the UX of banking, user research, getting into UX as a non-UXer, and frameworks for delivering style guides. Email us at uxpodcast@uxpodcast.com and let us know what you think of the "phone-in" format. (Listening time: 29 minutes) https://soundcloud.com/uxpodcast/78-james-per-you-listener-phone-in https://twitter.com/uxpodcast/status/492579833848029184 References: UX Podcast's Appear.in room BankID Episode 18 Agile UX preaching with Martin Christensen UX Training by David Travis Corkscrew demo and on repository on github Episode 69 The Dirt Show crossover show

Form and survey specialist and author Caroline Jarrett joins us on this episode of UX Podcast. Unsurprisingly we chat about surveys and forms beginning with the subject's roots in data capture and motion studies. Amongst other things we talk about the four steps involved in answering a question and problems such as non-response error and coverage error. (Listening time: 41 minutes - Transcript) https://twitter.com/uxpodcast/status/487510991207669760 https://soundcloud.com/uxpodcast/77-caroline-jarrett-interview References: Effortmark (Caroline's company) Frank Bunker Gilbreth Surveys in user experience (tutorial at UXPA2014) A deep dive into questions (UXLx 2014 workshop) Total survey error

Episode 76 is a link show. James and Per discuss three articles they've discovered on their digital travels. First - 45 days to plan a Tweet? Just a bit of bad press, deliberate PR? How do we know what's true anymore? Second - Thank you for signing up! Pay attention to your thank you pages. And finally - The share icon that nobody agrees on. We're talked hamburgers before, now it's the turn of the share icon to be discussed. What do you think? Email us at uxpocast@uxpodcast.com (Listening time: 38 minutes) https://twitter.com/uxpodcast/status/482419453683310592 https://soundcloud.com/uxpodcast/76-james-per-thank-you-for-subscribing References: Article 1: We Got A Look Inside The 45-Day Planning Process That Goes Into Creating A Single Corporate Tweet "The article is misleading/inacurate" The 45 Day Tweet Debacle: It’s Worse Than You Know Article 2: Think You Can Throw Up Any Old Thank You Page? Think Again. UX Podcast Episode 62 (Delight) Article 3: Share - The icon nobody agrees on. UX Podcast Episode 57 (Hamburger)  

Dave Gray of Gamestorming fame joined us in Stockholm to share some stories around principles of agility. Patterns to guide you rather than dogma to rule you. Does your organisation have a culture that's capable of being agile?  How do you survive in an agile environment and within connected teams? (Listening time: 41 minutes) https://soundcloud.com/uxpodcast/75-james-per-dave-gray-share-principles-of-agility https://twitter.com/uxpodcast/status/477348044925861888 References: Episode 15: James and Per talk to Dave Principles of Agility (Dave's forthcoming book) Tom's shoes Boardthing Mental models A Tree of Monkeys