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Engati CX

Summary: Helping Businesses Achieve Breakthroughs with Innovative Disruption & Conversational AI

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 From Finserv to Fintech - Vikaas M. Sachdeva on Engati CX | File Type: audio/mpeg | Duration: 24:26

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/ | Subscribe now. On this episode of Engati CX, we are joined by Vikaas M. Sachdeva, the Chief Executive Officer of Emkay Investment Managers. With over 25 years experience, he is an expert in marketing and distribution of financial products. Vikaas shares his expert advice on banking and financial services and how to shift from the Financial service mindset to the Fintech mindset to set yourself apart and give you the competitive advantage. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/blog/chatbots-for-banking https://www.engati.com/chatbots-for-banking

 Cloud Computing: A tool to implement business strategies | Kevin Jackson on Engati CX | File Type: audio/mpeg | Duration: 26:59

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/ | Subscribe now. On this episode of Engati CX, we are joined by world-renowned Cloud influencer, Kevin L. Jackson. Kevin L. Jackson is the founder of the GovCloud network, whose aim is to help professionals develop business models using advanced technologies and cloud strategies. His mission is to educate the masses about technology, and he accomplishes this through GovCloud. He discusses the shift into cloud by industries such as education and healthcare. He shares why the shift has been so slow, and how professionals can boost processing using cloud computing. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/facial-recognition https://www.engati.com/case-studies https://www.engati.com/blog/chatbots-for-healthcare https://www.engati.com/onpremise-chatbot-platform https://www.engati.com/chatbots-for-healthcare

 Revolutionizing EdTech - Angela Maiers on Engati CX | File Type: audio/mpeg | Duration: 27:27

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/ | Subscribe now. Angela Maiers is a leader and keynote speaker, leading the change in both education and enterprise for over 30 years. She is also the founder of Choose2Matter, a universal movement that challenges us to make “mattering” a way of life. She is passionate about education, and speaks about how the use technology can help educational institutions across the globe. On this episode of Engati CX, we focus on her passions; discussing the flaws of the current education system, and how the implementation of technology can benefit students. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/   https://www.engati.com/glossary/chatbot-templates https://www.engati.com/features

 Customer-Centric CX - Colin Shaw on Engati CX | File Type: audio/mpeg | Duration: 44:03

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/customer-centric-cx-colin-shaw/ | Subscribe now. Colin Shaw is the Founder & CEO of Beyond Philosophy, and is recognized by Linkedin as one of the ‘World's Top 150 Business Influencers.' Today, Colin Shaw shares his concerns on the current state of Customer Experience. So, are you interesting in learning how to adapt Customer Experience to make it more customer-centric? Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/   https://www.engati.com/glossary/ai-in-customer-service

 The Interdisciplinary Nature of Machine Learning - Andreas Maier on Engati CX | File Type: audio/mpeg | Duration: 24:08

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/ | Subscribe now. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/   https://www.engati.com/case-studies https://www.engati.com/onpremise-chatbot-platform

 How to Innovate with Technological Convergence - Jeremy Scrivens on Engati CX | File Type: audio/mpeg | Duration: 24:11

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/technological-convergence-jeremy-scrivens/ | Subscribe now. Jeremy Scrivens is an Appreciative Futurist and Collaboration & Innovation Catalyst. He is a Director of The Emotional Economy at Work and a global thought leader and consultant on building collaboration in a digital world for innovation, social good and the future of talent. He’s known particularly for his work with enterprises to coach innovation, collaboration and engagement at scale in the physical Summit Room and the virtual Social Room. Today, Jeremy talks about innovation in an age of technological convergence. He speaks of moving from part to the whole. Technology and innovation focusing on the bigger picture. He speaks of including the non-usual suspects in the ideation process. People from disciplines other than the one in question, so that their fresh ideas may spur ideas that could not be conceived in a homogenous group. Watch him talk about Millennials and Gen Z actually being Gen G- A generation focused on Globality, on Generosity, on Giving and on standing for social causes and how they tie it into their work. Speaking to this generation, Jeremy says, “You don’t switch your heart off when you get to work Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/

 Inclusivity within AI & Cyberspaces - Tyler Wood on Engati CX | File Type: audio/mpeg | Duration: 13:24

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/tyler-wood-inclusivity-ai-cyberspaces/ | Subscribe now. Tyler Wood is a keynote speaker, author, blogger, national security expert, and a notable figure of cyber authority. Today, Tyler speaks to us on the inclusivity in cyberspaces, how to empower women into joining these industries, and the vulnerability we're facing in cybersecurity during this pandemic. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/

 The Art of Providing Value to Consumers - Elise Quevedo on Engati CX | File Type: audio/mpeg | Duration: 41:53

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/providing-value-to-consumers-elise-quevedo/ | Subscribe now. Elise Quevedo is known as “The Digital Ghost Queen” for her behind the scenes work, helping businesses and individuals from C-Level executives to Hollywood stars thrive in cyberspace. She is an author, keynote speaker, advisor, social/digital media marketing consultant, a global thought leader and has been ranked among the 'Top 100 Entrepreneurs to Follow on Twitter' by Evan Carmichael. Today she spoke to us about providing value to customers. According to Elise, technology needs to focus less on being fancy, it needs to focus more on the value that users gain from it. Even our social media needs to be less about us selling, and more of us providing value to our customers. https://www.engati.com/glossary/wechat-bot Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/

 Personalize your pitch - Carson Heady on Engati CX | File Type: audio/mpeg | Duration: 38:20

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/carson-heady-personalize-your-pitch/ | Subscribe now. Carson Heady, Author of Best-Selling series, “Birth of a Salesman” helps you perfect your pitch with the power of personalisation. On this episode of Engati CX, we discuss the importance of understanding your customer and how to make them feel important with Chatbots. Stay tuned, this one’s a game changer. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/features

 Building Winning Businesses with Tech - Glen Gilmore on Engati CX | File Type: audio/mpeg | Duration: 19:00

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/building-winning-businesses-with-tech-glen-gilmore/ | Subscribe now. Glen Gilmore, the former mayor of Hamilton, the author of 'Social Media Law for Business' and 'Strategic Digital Marketing' and an instructor of Digital Marketing and Crisis Communications at Rutgers University discusses the need to leverage Artificial Intelligence in the travel industry and the role social media plays in helping businesses stay relevant and keep running during the lockdowns. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/chatbots-in-travel https://www.engati.com/blog/voice-enabled-chatbots https://www.engati.com/chatbots-for-travel #EngatiCX #CX #AI

 AI, the economy's backbone - Chuck Brooks on Engati CX | File Type: audio/mpeg | Duration: 15:22

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/chuck-brooks-ai-economy/ | Subscribe now. In the current digital era, Chuck Brooks, globally recognized thought leader for Cybersecurity and Emerging Technologies, reveals that technology defines who we are and what we do and AI will be the backbone. We also discuss the emergence of digital in Customer Service, and the growth of the remote economy. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/   https://www.engati.com/glossary/meta-heuristics https://www.engati.com/glossary/turing-test https://www.engati.com/glossary/conversational-experience https://www.engati.com/glossary/average-handling-time https://www.engati.com/glossary/average-response-time

 Neuro-Marketing for Cx - Roger Dooley on Engati CX | File Type: audio/mpeg | Duration: 44:37

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/neuromarketing-for-cx-roger-dooley/ | Subscribe now. Roger Dooley, Neuromarketing genius, host of The Brainfluence Podcast and the author of 'Brainfluence: 100 Ways to Persuade and Convince Consumers with Neuromarketing' and 'FRICTION: The Untapped Force That Can Be Your Most Powerful Advantage' discusses Neuromarketing and the role that Artificial Intelligence can play to help with Neuromarketing. He also talks about how Amazon creates phenomenal customer experiences. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/chatbot-templates https://www.engati.com/glossary/sentiment-analysis

 Can AI fight PANDEMIC? Franco Ronconi on Engati CX | File Type: audio/mpeg | Duration: 26:08

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/franco-ronconi-ai-pandemic/ | Subscribe now. Franco Ronconi, is a successful Business Operations Manager with a strong background working for leading players in fast-paced, technology-driven industries discusses the impact AI and Automation have on us during this pandemic. And how these tools can actually help us. We also explore how the drastic changes of customer expectations- how the expectations have risen and how Artificial Intelligence has met those expectations. https://www.engati.com/glossary/wechat-bot Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/

 Adopting AI Culture - Paul Colmer on Engati CX | File Type: audio/mpeg | Duration: 16:35

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/paul-colmer-ai-culture/ | Subscribe now. Welcome to Engati Engage- our interview series with your favourite Thought Leaders from across the globe. In this episode, we have the pleasure of interview Paul Colmer. Paul Colmer is an engaging digital architect, coach and trainer working for ALC Education and Consulting. We discuss the emersion of AI and Automation into Corporate culture, the role of technology in the business transformation cycle, and the employment of cybersecurity. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/blog/chatbots-for-marketing https://www.engati.com/glossary/chatbots-in-service-management https://www.engati.com/glossary/online-marketing

 Automation Applications in Business - Avrohom Gottheil on Engati CX | File Type: audio/mpeg | Duration: 26:44

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link:https://blog.engati.com/automation-applications-avrohom-gottheil/ | Subscribe now. Avrohom Gottheil, CEO of #AskTheCEO Media, talks about Artificial Intelligence and Automation helping businesses (especially small businesses) during the lockdowns. He talks about putting the human element into automation and about choosing the right places to leverage Automation and AI for businesses purposes (especially Marketing). He touches upon the fact that AI is now being used to drive personalisation, even in the real estate sector. Avrohom speaks of a collaboration between humans and machines. He talks about the fact that humans and machines together can be far more effective than either can on their own. Gottheil also talks about leveraging social media during the lockdowns. He says that businesses should create content that helps the audience and provides value to them rather than just trying to sell over social media. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/chatbots-for-real-estate https://www.engati.com/glossary/personalized-support https://www.engati.com/glossary/real-estate-chatbots

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